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Forum: BES Admin Corner

11-02-2009, 07:17 PM

Replies: 16

Some users not receiving emails on their devices

Views: 3,623

Posted By ninian

I have the same problem. some users can't get...

I have the same problem.
some users can't get email on their blackberries recently...
our BES is 4.1.6.22
mailserver: exchange 2007
system: win server 2003
network: most user use Verison

It...

Forum: BES Admin Corner

04-16-2009, 02:02 PM

Replies: 11

cannot receive email

Views: 5,510

Posted By ninian

Yes, she is the only one who has the problem. But...

Yes, she is the only one who has the problem. But she doesn't have blackberry account.n So I don't know what to do now.

I think there might be something wrong with the bb settings.

Forum: BES Admin Corner

04-16-2009, 01:59 PM

Replies: 11

cannot receive email

Views: 5,510

Posted By ninian

no. not a protected account. and thank you...

no. not a protected account.

and thank you .:):smile:

Forum: BES Admin Corner

04-16-2009, 12:03 PM

Replies: 11

cannot receive email

Views: 5,510

Posted By ninian

cannot receive email

A user in our domain can send email but cannot receive email.
When compose an email from her handheld, you can use the address book to find other people's info.
I tried to resend the service book,...

Forum: BES Admin Corner

01-30-2009, 11:45 AM

Replies: 2

email just come to one place

Views: 815

Posted By ninian

email just come to one place

Hello, one of my user said his email just go to one place (blackberry or exchange 2007 desktop), and some emails are delayed on desktop from this Wednesday.
Anybody met this problem before? :oops:...

Forum: BES Admin Corner

09-05-2008, 10:12 AM

Replies: 2

8800 bb problem (need help!)

Views: 639

Posted By ninian

Thanks. I didn't try, and I don't know people...

Thanks.
I didn't try, and I don't know people in other organizations use bb. :-(

Forum: BES Admin Corner

09-05-2008, 09:40 AM

Replies: 2

8800 bb problem (need help!)

Views: 639

Posted By ninian

8800 bb problem (need help!)

Hi, all. I am the system admin of one organization. I have two problems now.

1. One of our bb user (bb 8800) said he can only send PIN message to the people in our network, but not the ones...

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