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Forum: BES Admin Corner 09-11-2006, 08:14 AM
Replies: 6
Views: 1,545
Posted By exiled
Wel we're doing both, we're moving the DB over to...

Wel we're doing both, we're moving the DB over to a new box (which will be the new BES) and we're upgrading off MSDE.

Will a MSDE databse restore to SQL 2000 normally?
Forum: BES Admin Corner 09-11-2006, 08:12 AM
Replies: 6
Views: 1,545
Posted By exiled
475 users, give or take. SQL 2000 because...

475 users, give or take.

SQL 2000 because we already have the per processor cal's paid for, management said to use 2000.
Forum: BES Admin Corner 09-08-2006, 01:47 PM
Replies: 6
Views: 1,545
Posted By exiled
Exclamation Knife-Edge Cutover/SQL Upgrade Question

Hello all.

Going to be doing a knife edge cutover to a new box in a couple weeks, and in the process we will also be upgrading from MSDE to SQL 2000 SP4

I have the standard Knife-Edge...
Forum: BES Admin Corner 08-22-2006, 11:30 AM
Replies: 22
Views: 4,531
Posted By exiled
That could probably work, i havent delved into...

That could probably work, i havent delved into policy and such like that, is there any sort of concise walkthrough for something like that?
Forum: BES Admin Corner 08-22-2006, 11:16 AM
Replies: 22
Views: 4,531
Posted By exiled
I dont really know how to address this issue...

I dont really know how to address this issue then. We have 3rd-party apps that we develop here, so that's out. Plus we cant disable MDS..

What's the answer?(n)
Forum: BES Admin Corner 08-16-2006, 08:52 AM
Replies: 22
Views: 4,531
Posted By exiled
Angry Placing the BES in the DMZ?

Since the recent articles about the exploit that was released this week for blackberry devices, my company would like to place our BES in the DMZ.

Does anyone know what ports we need to open up...
Forum: BES Admin Corner 08-10-2006, 11:04 AM
Replies: 3
Views: 995
Posted By exiled
Exclamation Which Log Shows Users Added/Removed from BES

Is there a log that will show when and possibly by whom a user was added or deleted from the BES? We are trying to track down how a user got deleted, or at least when or by whom.

Anyone find...
Forum: BES Admin Corner 08-09-2006, 04:16 PM
Replies: 5
Views: 2,868
Posted By exiled
Exclamation SQL Licensing with BES

Looking to finally upgrade off of MSDE to SQL 2000, and i was just curious how the SQL licensing works with the BES connections.

Do we just need to buy a server license for SQL 2000 and 2 CAL's?...
Forum: BES Admin Corner 08-02-2006, 09:34 AM
Replies: 1
Views: 985
Posted By exiled
Exclamation Walkthrough for MSDE -> SQL 2000 convert

We're closing in on 500 users, and we're preparing to do a knife edge cutover to a new box, that will be running SQL 2000 (still going from 4.1 -> 4.1)

Does anyone have a good walkthrough for...
Forum: BES Admin Corner 07-14-2006, 10:27 AM
Replies: 4
Views: 863
Posted By exiled
We're running 4.1 in an exchange 2003...

We're running 4.1 in an exchange 2003 environment, and we do not use the desktop software for anything.

In terms of backing up, i assume your mail servers backup on their own so mail isn't an...
Forum: BES Admin Corner 06-15-2006, 11:53 AM
Replies: 2
Views: 956
Posted By exiled
Drop to a DOS prompt and type this: bcp...

Drop to a DOS prompt and type this:

bcp besmgmt..licensekeys out c:\keys.txt -c -T

Obviously you can change the path to wherever you want.
Forum: BES Admin Corner 06-15-2006, 11:45 AM
Replies: 2
Views: 5,442
Posted By exiled
Actually i did know that, i'm sorry i didnt mean...

Actually i did know that, i'm sorry i didnt mean to leave that part out.

Actually this weekend we are updating to 4.1, so i'm not worried about the 4.0 SP4 part.

I guess i'll upgrade the BES...
Forum: BES Admin Corner 06-15-2006, 09:30 AM
Replies: 2
Views: 5,442
Posted By exiled
Exclamation MAPI32.dll Question

Currently, our BES is running MSDE - windows server 2000

We have 9 exchange servers, all running 2003

Can i register a 2003 mapi32.dll on the BES running 2000 to match them up? Or will that...
Forum: BES Admin Corner 06-15-2006, 09:20 AM
Replies: 6
Views: 1,397
Posted By exiled
Try taking it out of cached mode.

Try taking it out of cached mode.
Forum: BES Admin Corner 03-01-2006, 02:29 PM
Replies: 7
Views: 2,439
Posted By exiled
Its basically up to the business rules your...

Its basically up to the business rules your company sets, a lot of places find the need to set a default for all users such as background image, or disable the games, etc. We dont use any IT_policy...
Forum: BES Admin Corner 03-01-2006, 02:24 PM
Replies: 2
Views: 1,530
Posted By exiled
Yeah that was the first thing i checked, since...

Yeah that was the first thing i checked, since that had been in an issue in the past, i've since amended the amount the logs write and truncated what was there (about a year ago) there's a good 10...
Forum: BES Admin Corner 03-01-2006, 02:15 PM
Replies: 2
Views: 1,530
Posted By exiled
Exclamation Weird 8700 Wireless Reconcile Issue

About 2 weeks ago a user e-mailed me and let me know that when he gets a new e-mail, and reads it in his outlook, it will not mark itself read on the device, even when he does a 'reconcile now' It...
Forum: BES Admin Corner 03-01-2006, 02:15 PM
Replies: 0
Views: 1,158
Posted By exiled
Exclamation Weird 8700 Sync Issue

dupe post, admin can delete
Forum: BES Admin Corner 02-10-2006, 03:19 PM
Replies: 3
Views: 1,216
Posted By exiled
IT Policy

IT Policy
Forum: BES Admin Corner 12-08-2005, 09:22 AM
Replies: 2
Views: 734
Posted By exiled
No, that's not correct.

No, that's not correct.
Forum: BES Admin Corner 11-30-2005, 05:41 PM
Replies: 21
Views: 3,196
Posted By exiled
I havent had any issues with the service pack at...

I havent had any issues with the service pack at all.

Then again, i'm running windows 2000
Forum: BES Admin Corner 11-25-2005, 02:11 PM
Replies: 4
Views: 1,304
Posted By exiled
We are in the midst of a migration too. As long...

We are in the midst of a migration too. As long as you have ADC up it shouldnt matter, what side the bes service account is on. Ours was on 5.5 in the begining, now its on 2003.

One thing i will...
Forum: BES Admin Corner 11-23-2005, 11:10 AM
Replies: 3
Views: 904
Posted By exiled
Try installing the latest exchange service pack...

Try installing the latest exchange service pack on the BES server, it will update the cdo and the mapi profiles.

Reboot the bes afterwards, this fixed that problem for us.
Forum: BES Admin Corner 11-21-2005, 03:51 PM
Replies: 2
Views: 1,605
Posted By exiled
The way i do it, is: 1.) Kill existing...

The way i do it, is:

1.) Kill existing device from bes (backup using desktop software if the user wants ALL their mail)
1a.) Take sim card out of old device, put in new one. Bring new one up so...
Forum: BES Admin Corner 11-17-2005, 10:59 AM
Replies: 6
Views: 2,396
Posted By exiled
I've never seen that happen, i've activated about...

I've never seen that happen, i've activated about 280 devices and i've never seen one start automatically..
Forum: BES Admin Corner 11-07-2005, 12:56 PM
Replies: 72
Views: 31,112
Posted By exiled
I didn't run into this issue, but i truncated our...

I didn't run into this issue, but i truncated our logs about 3 weeks ago; so thats probably why.
Forum: BES Admin Corner 11-03-2005, 02:04 PM
Replies: 6
Views: 9,348
Posted By exiled
I believe we ran into this same issue, by default...

I believe we ran into this same issue, by default MSDE does not set a password (i have no idea why) and it wont even let you upgrade without a password set.

You'll need to set a password for it,...
Forum: BES Admin Corner 11-02-2005, 05:52 PM
Replies: 11
Views: 1,352
Posted By exiled
I got some info on it at the convention here 2...

I got some info on it at the convention here 2 weeks ago, what info were you looking for in particular?
Forum: BES Admin Corner 10-26-2005, 09:30 AM
Replies: 72
Views: 31,112
Posted By exiled
Does anyone forsee any issues going from 4.0.1...

Does anyone forsee any issues going from 4.0.1 right to SP3? Or should i install SP2 first, bring it up succesfully, then install SP3.

Thoughts?
Forum: BES Admin Corner 10-25-2005, 12:48 PM
Replies: 3
Views: 1,020
Posted By exiled
Does this require anything to run on the bes...

Does this require anything to run on the bes and/or exchange server? or is it for the device only?
Forum: BES Admin Corner 10-25-2005, 12:42 PM
Replies: 3
Views: 1,020
Posted By exiled
Server Management Via Blackberry Device

Anyone have a favorite/reccomended piece of software for being able to remote manage servers and/or users, etc.

Looking to be able to reboot servers remotely, permissions if possible, etc.

If...
Forum: BES Admin Corner 09-23-2005, 02:09 PM
Replies: 33
Views: 8,399
Posted By exiled
Changed them to what? And where

Changed them to what? And where
Forum: BES Admin Corner 09-22-2005, 07:04 AM
Replies: 0
Views: 1,038
Posted By exiled
The Infernal Duplicate Calendar Entries! =]

While i was on the phone with RIM for a seperate issue, i mentioned that a few users were experiencing calendar dupes (5 of about 230 users)

The tech said to install the exchange 2003 SP1 on the...
Forum: BES Admin Corner 07-15-2005, 09:30 AM
Replies: 0
Views: 865
Posted By exiled
Automatic IT Policy Send

Does anyone use this feature? Is it useful?
Forum: BES Admin Corner 07-15-2005, 09:15 AM
Replies: 4
Views: 1,982
Posted By exiled
Haven't had any or heard of any SRP/outtage...

Haven't had any or heard of any SRP/outtage issues.

I assume you've checked that the SQL service is running and you can run commands remotely on it.
Forum: BES Admin Corner 07-13-2005, 11:38 AM
Replies: 21
Views: 3,191
Posted By exiled
Wireless Sync has nothing to do with the desktop....

Wireless Sync has nothing to do with the desktop.

I believe our desktop techs just remove it with add/remove programs. You may need to enterprise activate it again afterwards, i'm not sure.
Forum: BES Admin Corner 07-13-2005, 07:37 AM
Replies: 1
Views: 1,515
Posted By exiled
The infamous CDO File

I have a couple questions about this pesky file.

I know that it should be the same version on every exchange server, as well as the bes.

Questions:

1.) What's the ideal version?
2.)...
Forum: BES Admin Corner 07-13-2005, 07:34 AM
Replies: 21
Views: 3,191
Posted By exiled
Ditto, we rolled out a project to remove it from...

Ditto, we rolled out a project to remove it from everyone that's been upgraded to 4.0 handheld software. Our desktop support people don't even support the device anymore, now it's all me :-\ Stupid...
Forum: BES Admin Corner 07-13-2005, 06:41 AM
Replies: 5
Views: 1,118
Posted By exiled
Where can i check what specific books she has...

Where can i check what specific books she has 'showing'

All i'm aware of is the IT admin tab, which will show whether or not it was sent succesfully.
Forum: BES Admin Corner 07-13-2005, 06:40 AM
Replies: 5
Views: 1,118
Posted By exiled
The BES service account is fine, so is the CDO. ...

The BES service account is fine, so is the CDO.

We have 250 users on our BES and this is the only user that is experiencing this currently, so i don't believe it to be anything like the service...
Forum: BES Admin Corner 07-11-2005, 01:58 PM
Replies: 5
Views: 1,118
Posted By exiled
Meetings Wont Sync to Outlook

Running fully wireless 4.0 Bes w/ exchange (no desktop software)
---

User is adding meetings on the blackberry, but they wont sync over to outlook.

When she puts them in outlook, they do...
Forum: BES Admin Corner 04-27-2005, 09:37 AM
Replies: 5
Views: 1,658
Posted By exiled
Not sure what you mean by what 'kind' of sync,...

Not sure what you mean by what 'kind' of sync, you can wireless sync those in BES 4.0 but you can do that in 3.6 too. In 4.0 you can sync the memo's, tasks, note's and everything else wireless as...
Forum: BES Admin Corner 04-27-2005, 07:52 AM
Replies: 5
Views: 1,658
Posted By exiled
No, it will be fine. E-mail & Calendar sync'ing...

No, it will be fine. E-mail & Calendar sync'ing was there in 3.6 so you shouldnt see any issues. User's just wont be able to sync anything besides the calendar and email until you updates the BES to...
Forum: BES Admin Corner 04-22-2005, 09:47 AM
Replies: 6
Views: 2,013
Posted By exiled
The BES has no effect on that unless you...

The BES has no effect on that unless you configured the MDS ports for whatever the webmail uses, but i doubt you'd do that.

I highly doubt the BES has anything to do with it.
Forum: BES Admin Corner 04-22-2005, 09:00 AM
Replies: 8
Views: 1,885
Posted By exiled
The pre-population settings are global, so...

The pre-population settings are global, so remember that.
Forum: BES Admin Corner 04-21-2005, 01:30 PM
Replies: 9
Views: 3,187
Posted By exiled
Typical comment from a PC know it all. There...

Typical comment from a PC know it all. There should be no issue connecting to the Exchange environment especially with Entourage 2004, I do myself and it works like a charm. For the BB there are a...
Forum: BES Admin Corner 04-21-2005, 11:21 AM
Replies: 9
Views: 3,187
Posted By exiled
Smash the MAC with a baseball bat. Backup...

Smash the MAC with a baseball bat.

Backup her data first, though. Duh.
Forum: BES Admin Corner 04-18-2005, 09:05 AM
Replies: 20
Views: 20,707
Posted By exiled
So is it reccomended we apply this? Seems to be...

So is it reccomended we apply this? Seems to be causing issues.

I haven't applied the hotfixes yet, i suppose i'll do that first before the SP
Forum: BES Admin Corner 04-13-2005, 10:07 AM
Replies: 0
Views: 1,179
Posted By exiled
Encryption Key Configuration

For BES 4.0 - should this be set to manual, or automatic on the BES?
Forum: BES Admin Corner 04-13-2005, 09:42 AM
Replies: 1
Views: 968
Posted By exiled
There's nothing special you have to do as long as...

There's nothing special you have to do as long as all the exchange servers are in the same farm. It's all in the BES admin account you created.

Create your bes admin account, and give it domain...
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