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Forum: General BlackBerry Discussion

11-26-2007, 02:51 PM

Replies: 5

Blackberry Messenger

Views: 844

Posted By JimCollins

Is there documentation out there to set this up?...

Is there documentation out there to set this up? I did a google search, but not much on how to set this up on a device.

Forum: General BlackBerry Discussion

11-26-2007, 02:28 PM

Replies: 5

Blackberry Messenger

Views: 844

Posted By JimCollins

ANyone have any suggestions?

ANyone have any suggestions?

Forum: General BlackBerry Discussion

11-26-2007, 01:12 PM

Replies: 5

Blackberry Messenger

Views: 844

Posted By JimCollins

Blackberry Messenger

I have a user who has setup Blackberry messenger to use. He can send messages using this but cannot receive messages. I am not familiar with this program and would like some advice/assistance. Anyone?

Forum: BES Admin Corner

11-21-2007, 03:34 PM

Replies: 3

Activation Issues

Views: 1,092

Posted By JimCollins

Activation Issues

I have a Brand New user who has a brand new Verizon 8830e device. Using BES 4.1.3 I cannot get this user to activate. I can activate other users on this device (testing). Unfortunatly I cannot...

Forum: General BlackBerry Discussion

11-01-2007, 08:05 AM

Replies: 6

BES Transfer question....

Views: 1,087

Posted By JimCollins

No, but I did buy it used. that may be the issue.

No, but I did buy it used. that may be the issue.

Forum: General BlackBerry Discussion

11-01-2007, 07:10 AM

Replies: 6

BES Transfer question....

Views: 1,087

Posted By JimCollins

The device has had all the policy removed....

The device has had all the policy removed. However I cannot get it to work with another BES. Well right now I tried using the device with BIS it tells me there is already an account for that PIN/IMEI...

Forum: General BlackBerry Discussion

11-01-2007, 06:40 AM

Replies: 6

BES Transfer question....

Views: 1,087

Posted By JimCollins

BES Transfer question....

If I want to use my Blackberry which was set to work on a BES for Company A and I start a new job with Company B and want to use my blackberry there, What issues could I forsee? Would there be any...

Forum: General Legacy Device Discussion

01-02-2007, 09:20 AM

Replies: 4

8700c send/receive issue....

Views: 2,724

Posted By JimCollins

I have updated the OS on the device to version...

I have updated the OS on the device to version 4.1.0.194, which is the lasted version for the Cingular 8700c. Stopping just the specific RIM services for the BES does not seem to help the user for...

Forum: General Legacy Device Discussion

01-02-2007, 09:01 AM

Replies: 4

8700c send/receive issue....

Views: 2,724

Posted By JimCollins

8700c send/receive issue....

I have a user (one of about 200) who is on the Cingular Network. He uses an 8700c device. It is a newer device. His issue is that quite frequently he has an issue where he is unable to send and...

Forum: General Legacy Device Discussion

12-05-2006, 10:07 AM

Replies: 2

The "More" functionality in messages

Views: 659

Posted By JimCollins

The user is within The Coverage area. He is the...

The user is within The Coverage area. He is the only one of Nearly 800 users who have complained of this issue. I have not seen anything on the BES that can shed some light on this. User has an 8700c...

Forum: General Legacy Device Discussion

12-01-2006, 02:54 PM

Replies: 2

The "More" functionality in messages

Views: 659

Posted By JimCollins

The "More" functionality in messages

I have a user who has an 8700c device. When he scrolls down in his messages it stops...states "MORE 8872 bytes" (or anything like that) but when you choose more it does not bring the rest of the...

Forum: General BlackBerry Discussion

10-27-2006, 09:41 PM

Replies: 8

Use Blackberry Simulators to send PIN messages......

Views: 1,619

Posted By JimCollins

Easy......I was not second quessing. More like...

Easy......I was not second quessing. More like thinking aloud. If it cant be done then it cant be done. Thanks for everyones help.

Forum: General BlackBerry Discussion

10-27-2006, 10:57 AM

Replies: 8

Use Blackberry Simulators to send PIN messages......

Views: 1,619

Posted By JimCollins

Really? I assumed there could be. I mean...you...

Really? I assumed there could be. I mean...you can use the BES to send PIN messages. You can setup the Device simulators to send and recieve email. So why not PIN messages? That kind of sucks.

Forum: General BlackBerry Discussion

10-27-2006, 09:04 AM

Replies: 8

Use Blackberry Simulators to send PIN messages......

Views: 1,619

Posted By JimCollins

Just bumping this because I could really use some...

Just bumping this because I could really use some assistance.:oops:

Forum: General BlackBerry Discussion

10-26-2006, 08:55 AM

Replies: 8

Use Blackberry Simulators to send PIN messages......

Views: 1,619

Posted By JimCollins

Use Blackberry Simulators to send PIN messages......

Is there a way to use the blackberry simulators to send pin messages to users devices via some plug-in? This functionality would make troubleshooting SO much easier. Any thoughts?

Forum: General Legacy Device Discussion

06-15-2006, 07:12 AM

Replies: 1

Enterprise Authentication Help....

Views: 733

Posted By JimCollins

Enterprise Authentication Help....

I have an 8700c Blackberry I cannot get Enterprise Authentication to work. The device is for a user with a old 7210 we are replacing. Old one is off. New one sends and receives PIN messages fine. I...

Forum: General BlackBerry Discussion

04-28-2006, 12:49 PM

Replies: 5

Device manager software...

Views: 7,007

Posted By JimCollins

Done that. However it is still on. I remived...

Done that. However it is still on. I remived Device manager and reinstalled Desktop manager and the device manager still comes up.

Forum: General BlackBerry Discussion

04-28-2006, 12:42 PM

Replies: 5

Device manager software...

Views: 7,007

Posted By JimCollins

Device manager software...

How do I remove the Blakcberry Device Manager so I can install the Blackberry Desktop software. That dang thing wont die. It is worse than Spy ware.

Forum: RIM Software

03-22-2006, 03:16 PM

Replies: 7

Blackberry Drivers

Views: 53,204

Posted By JimCollins

To be honest, there is no need for it for us....

To be honest, there is no need for it for us. Since everything we need is wireless, the only reason to even plug the device into the PC is to charge. Installing the software and ensuring the software...

Forum: RIM Software

03-22-2006, 02:24 PM

Replies: 7

Blackberry Drivers

Views: 53,204

Posted By JimCollins

Blackberry Drivers

I would like to be able to install drivers for the Blackberry devices without having to install the entire desktop manager software. Is this possible?

Forum: General BlackBerry Discussion

07-21-2005, 07:08 AM

Replies: 8

Accepted meeting requests on Blackberry

Views: 7,714

Posted By JimCollins

There does not seem to be a pattern. It will...

There does not seem to be a pattern. It will happen on a 7750, 7230, 7280, 7250. We use Verizon and Cingular carriers on BES V4.0. NO pattern. One day it will work for someone and the next day it may...

Forum: General BlackBerry Discussion

07-20-2005, 03:15 PM

Replies: 8

Accepted meeting requests on Blackberry

Views: 7,714

Posted By JimCollins

Accepted meeting requests on Blackberry

We have a BES V4, with a large number of devices from 6750 to 7250. Several users state that when they accept a meeting request on their blackberry, the meeting does not post in Exchange. So when...

Forum: General BlackBerry Discussion

07-13-2005, 08:42 AM

Replies: 4

Backlight on Blackberry devices

Views: 1,264

Posted By JimCollins

BBLIght? Not familiar with that.

BBLIght? Not familiar with that.

Forum: General BlackBerry Discussion

07-13-2005, 08:11 AM

Replies: 4

Backlight on Blackberry devices

Views: 1,264

Posted By JimCollins

Backlight on Blackberry devices

I have a user who insists that the backlight on his Blackberry 7750 should stay on all the time. I can find no such setting. He wants it to stay on all the time while it is in the cradle. I am sure...

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