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Search: Posts Made By: stevenyc
Forum: BES Admin Corner 07-21-2008, 04:25 PM
Replies: 1
Views: 1,482
Posted By stevenyc
Non Domain Admin Keeps Losing Send As Rights

One of my user's keeps losing Besadmin SendAs rights, and he is not a Domain Admin. I've checked every group that he is in and there's nothing I can see that should be applying the adminsdholder...
Forum: BES Admin Corner 12-20-2005, 12:07 PM
Replies: 143
Views: 28,789
Posted By stevenyc
Don't forget $1500 for RIM's T-Support scam.

Don't forget $1500 for RIM's T-Support scam.
Forum: General Legacy Device Discussion 12-13-2005, 04:33 PM
Replies: 27
Views: 4,400
Posted By stevenyc
Is it me or is RIM having a bad year?

Is it me or is RIM having a bad year?
Forum: BES Admin Corner 12-01-2005, 09:46 AM
Replies: 21
Views: 3,282
Posted By stevenyc
First SP 2, now this. Is this a common...

First SP 2, now this. Is this a common occurrence when RIM releases a service pack? It's not very trust inspiring. I'm afraid to even think about applying a service pack to my BES.
Forum: RIM Software 11-28-2005, 02:28 PM
Replies: 17
Views: 8,981
Posted By stevenyc
Thanks guys. I just went through all of this...

Thanks guys. I just went through all of this trying to restore an autotext file, even the "data was not recognized by the device" error, but you guys helped me solved it.
Thank God, because...
Forum: BES Admin Corner 11-18-2005, 05:45 PM
Replies: 72
Views: 33,696
Posted By stevenyc
So is the bottom line that we should hold off on...

So is the bottom line that we should hold off on SP3? How many hotfixes does it usually take before they finally get it right?
Forum: BES Admin Corner 11-02-2005, 09:23 AM
Replies: 7
Views: 1,376
Posted By stevenyc
SurfControl works great. It filters junk mail in...

SurfControl works great. It filters junk mail in the tens of thousands every day and also acts as the first line of our anti-virus defense.
Forum: General BlackBerry Discussion 09-23-2005, 10:49 AM
Replies: 39
Views: 5,473
Posted By stevenyc
My dream is for RIM and Good to merge. When you...

My dream is for RIM and Good to merge. When you combine RIM's hardware with Good's software, the world's a better place. A 957 running Good was the greatest wireless device I've ever dealt with.
Forum: BES Admin Corner 09-22-2005, 12:23 PM
Replies: 1
Views: 953
Posted By stevenyc
Reboot

Do you stil have to always reboot the BES whenever the Exchange server is restarted?
Forum: BES Admin Corner 09-21-2005, 04:33 PM
Replies: 1
Views: 1,280
Posted By stevenyc
IT Policy

Is it possible to set any of the following defaults using the It Policy on the Bes?

Delete on Handheld and Mailbox
Hide Filed Messages = Yes
Keep Messages Forever
Don't Allow Duplicate Names in...
Forum: General BlackBerry Discussion 09-20-2005, 12:35 AM
Replies: 8
Views: 1,676
Posted By stevenyc
I'll pitch that to them. Problem is we used to...

I'll pitch that to them. Problem is we used to use Goodlink where they could address e-mail using the GAL while out of coverage, so they'll see it as a step backwards.
Forum: General BlackBerry Discussion 09-19-2005, 10:50 AM
Replies: 8
Views: 1,676
Posted By stevenyc
My users want to be able to address and type...

My users want to be able to address and type e-mails when they are out of coverage and then have the mail go out as soon as coverage resumes, which you can't do with Lookup.
Forum: BES Admin Corner 09-15-2005, 01:02 AM
Replies: 9
Views: 3,685
Posted By stevenyc
350/7 is the largest setting my BES would let me...

350/7 is the largest setting my BES would let me use. I am one of those who did expect my user's entire mailbox to sync, but that's only because we'd always been able to do that with Goodlink before...
Forum: General BlackBerry Discussion 09-08-2005, 08:47 PM
Replies: 12
Views: 1,251
Posted By stevenyc
At least Dawg's posts answer the question...

At least Dawg's posts answer the question "Whatever happened to John Rocker?"
Forum: BES Admin Corner 09-01-2005, 04:52 PM
Replies: 10
Views: 1,443
Posted By stevenyc
T-Support strikes again!

T-Support strikes again!
Forum: General BlackBerry Discussion 09-01-2005, 03:59 PM
Replies: 28
Views: 3,939
Posted By stevenyc
I agree completely. It sure isn't quality of the...

I agree completely. It sure isn't quality of the product that made RIM. DOS was pretty big in its day, too.
Forum: BES Admin Corner 08-24-2005, 08:42 AM
Replies: 13
Views: 4,972
Posted By stevenyc
My App Log fills up at least once a week. I've...

My App Log fills up at least once a week. I've called RIM about this numerous times and they always tell me not to worry about it.
Forum: General BlackBerry Discussion 08-23-2005, 12:10 PM
Replies: 3
Views: 1,567
Posted By stevenyc
Prepopulation wasn't working on a device that I...

Prepopulation wasn't working on a device that I had wiped and restored earlier this morning.
Forum: General BlackBerry Discussion 08-23-2005, 11:59 AM
Replies: 3
Views: 1,567
Posted By stevenyc
T-Support

Just called T-support for help and guess what they're answer was. For the 20th time in a row I was told to wipe the handheld and reinstall the software. Has anybody ever not been told to do that by...
Forum: General BlackBerry Discussion 08-22-2005, 05:24 PM
Replies: 1
Views: 907
Posted By stevenyc
New symbol

Can anyone tell me what an icon of two circles connected by an underline means? I first noticed it on one of my devices last week, and just saw it on a second one today. It's very small and above...
Forum: BES Admin Corner 08-11-2005, 03:01 PM
Replies: 13
Views: 1,508
Posted By stevenyc
Do they give better advice then "Wipe and...

Do they give better advice then "Wipe and reinstall the handheld software" at these seminars?
Forum: BES Admin Corner 08-10-2005, 02:45 PM
Replies: 1
Views: 885
Posted By stevenyc
New Folders

Because my users want full sync (or as close to it as we can get) I always go into the redirection tab on the BES, uncheck the option to redirect Inbox and Sent Items and instead check all of their...
Forum: BES Admin Corner 08-02-2005, 02:53 PM
Replies: 9
Views: 2,173
Posted By stevenyc
When you pay for T-Support, all you're paying for...

When you pay for T-Support, all you're paying for is someone to tell you "Wipe and reinstall the software". If you want an alternative, call me. I can tell you to reinstall the software for half...
Forum: General BlackBerry Discussion 07-29-2005, 09:20 PM
Replies: 32
Views: 5,557
Posted By stevenyc
Is it still possible to install the Goodlink...

Is it still possible to install the Goodlink software on a RIM device? I had a handfull of 957's that I used with my Goodlink server, and everybody loved them because they had a longer battery life...
Forum: RIM Software 07-29-2005, 09:02 PM
Replies: 3
Views: 1,592
Posted By stevenyc
All e-mails are showing up this way. When you...

All e-mails are showing up this way. When you reply you can see the girl's name in the To field, but when the mail arrives his name has magically been restored. Just more weird crap for me to deal...
Forum: RIM Software 07-29-2005, 12:54 PM
Replies: 3
Views: 1,592
Posted By stevenyc
Never a dull moment

One of my users has picked a really odd problem. Whenever somebody sends him an e-mail, it shows up on his Blackberry with the name of one of his Contacts in the to field. The messages appear...
Forum: BES Admin Corner 07-28-2005, 01:12 AM
Replies: 49
Views: 29,727
Posted By stevenyc
SDR 54570 If you provision a handheld at the...

SDR 54570
If you provision a handheld at the administration computer using the BlackBerry Handheld Configuration Tool and message prepopulation is configured in the BlackBerry Manager, all messages,...
Forum: General BlackBerry Discussion 07-27-2005, 02:24 PM
Replies: 12
Views: 10,771
Posted By stevenyc
I know you have to run it on a machine with the...

I know you have to run it on a machine with the user's profile, but do you always have to use it? We have several floaters that get passed around. Do I need to run dbclean everytime I get a device...
Forum: BES Admin Corner 07-24-2005, 10:05 PM
Replies: 9
Views: 3,685
Posted By stevenyc
Pre-population

Is it true that during pre-population the BES downloads a sampling of e-mails in the mailbox? If you have more than 350 messages, does it really pick at random instead of starting with the most...
Forum: BlackBerry In the News 07-22-2005, 12:34 AM
Replies: 6
Views: 2,849
Posted By stevenyc
Goodlink brought me complete synchronization...

Goodlink brought me complete synchronization between a device and mailbox that is easy to set up and just works, without having to deal with CDO's, memory limitations, service books, etc...

RIM...
Forum: BES Admin Corner 07-21-2005, 10:48 AM
Replies: 0
Views: 1,026
Posted By stevenyc
Pre-popuation and subfolders

Does the BES look at all folders when pre-populating or just the Inbox? If I have 200 messages in my entire mailbox but only fifty in my Inbox, will I get everything or will it stop with the fifty...
Forum: BES Admin Corner 07-19-2005, 11:43 PM
Replies: 49
Views: 10,100
Posted By stevenyc
I had RIM walk me through the upgrade before I...

I had RIM walk me through the upgrade before I did anything. The guy told me that once the database is upgraded, the rest is a piece of cake. Naturally, I had no problems with the database but...
Forum: BES Admin Corner 07-18-2005, 10:59 AM
Replies: 7
Views: 1,236
Posted By stevenyc
Does RIM offer a cheaper upgrades only plan? ...

Does RIM offer a cheaper upgrades only plan? $1500 for TSupport is the biggest tech support rip off since Computer Associates.
Forum: RIM Software 07-15-2005, 01:41 PM
Replies: 7
Views: 1,298
Posted By stevenyc
Three hundred and something kb were free on the...

Three hundred and something kb were free on the device (the user took off so I can't tell you the exact number) and the guy from RIM said that amount was fine.

The user just e-mailed me that his...
Forum: RIM Software 07-15-2005, 01:00 PM
Replies: 7
Views: 1,298
Posted By stevenyc
No filters are being used and nothing in his...

No filters are being used and nothing in his subfolders, even though every one of them is marked for forwarding.
Forum: RIM Software 07-15-2005, 12:35 PM
Replies: 7
Views: 1,298
Posted By stevenyc
Vanishing e-mails

I have a user who's e-mail started vanishing from his handheld last weekend. He brought me his device and I moved his SIM card into a new one, but the same thing is happening. He's had 92 e-mails...
Forum: BES Admin Corner 07-06-2005, 10:23 AM
Replies: 9
Views: 1,655
Posted By stevenyc
I'll have to take your word for it. Mine just...

I'll have to take your word for it. Mine just worked, only needing the occasional program update, and kept me free to work on other things. It wasn't until an exec decided we needed to switch that...
Forum: General BlackBerry Discussion 07-06-2005, 09:12 AM
Replies: 4
Views: 1,037
Posted By stevenyc
I always feel like RIM is doing something else to...

I always feel like RIM is doing something else to me back there.
Forum: BES Admin Corner 07-05-2005, 09:25 PM
Replies: 4
Views: 1,918
Posted By stevenyc
Their devices work fine until they enter...

Their devices work fine until they enter Shanghai. Is it the carrier in the city?
Forum: BES Admin Corner 07-05-2005, 07:28 PM
Replies: 9
Views: 1,655
Posted By stevenyc
What are service books for? I came from...

What are service books for? I came from Goodlink, where I never had to worry about service books (or device memory and cdo.dll's for that matter).
Forum: BES Admin Corner 07-05-2005, 05:07 PM
Replies: 4
Views: 1,918
Posted By stevenyc
SIM Card Rejected

Two of my users are overseas and are intermittingly getting the SIM Card Rejected error. RIM tells me that means they are out of coverage. Can someone verify that? I just don't trust RIM tech...
Forum: Rumor Mill 07-02-2005, 08:49 PM
Replies: 91
Views: 22,539
Posted By stevenyc
RIM needs to make a better product regardless of...

RIM needs to make a better product regardless of what anybody else is doing.
Forum: General BlackBerry Discussion 06-29-2005, 03:17 PM
Replies: 6
Views: 3,012
Posted By stevenyc
Global Address List

Global Address List
Forum: BES Admin Corner 06-27-2005, 10:30 PM
Replies: 1
Views: 1,054
Posted By stevenyc
Attachments

Can anyone explain why the BES attachment service needs an additional GB of RAM? Is anyone getting attachments without the extra memory?
Forum: General BlackBerry Discussion 06-08-2005, 09:18 AM
Replies: 26
Views: 5,430
Posted By stevenyc
If Microsoft's tech support can connect me to...

If Microsoft's tech support can connect me to someone who knows anything about their product in under an hour's time, I'm so there.
Forum: BES Admin Corner 06-01-2005, 08:50 PM
Replies: 23
Views: 19,415
Posted By stevenyc
I don't know how you guys put up with this or...

I don't know how you guys put up with this or even have time to. I'm trying to get the Calendar to sync between BES 4.0 and Exch 2003, and I'm buried in dlls and Event Viewers and RIM tells me my...
Forum: Hardware & Accessories 04-20-2005, 09:16 AM
Replies: 6
Views: 8,469
Posted By stevenyc
I spoke too soon. Now I have a 7230 with the...

I spoke too soon. Now I have a 7230 with the hourglass and changing the card isn't helping. Plus the exec needs it in 45 minutes. RIM tech support will keep me on hold for 50, so does anyone here...
Forum: Hardware & Accessories 04-19-2005, 11:11 PM
Replies: 6
Views: 8,469
Posted By stevenyc
I had the same problem with a 7239 last week. ...

I had the same problem with a 7239 last week. Replacing the card fixed it.
Forum: General BlackBerry Discussion 04-19-2005, 09:30 AM
Replies: 4
Views: 1,741
Posted By stevenyc
Unlocked Devices

Can someone explain what unlocked means? My company just switched from Cingular to T-Mobile, so I have forty Cingular units I'd like to try to sell. Many of the ads I see mention that the unit is...
Forum: BES Admin Corner 04-04-2005, 03:46 PM
Replies: 2
Views: 1,038
Posted By stevenyc
Temp Licenses

I heard there was a way to get BES to create a temporary license so that you could use an extra device while waiting to get more licenses, but I can't find anything on how to do it. Anybody know how?
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