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Forum: BES Admin Corner 12-21-2015, 05:54 AM
Replies: 9
Views: 9,046
Posted By Kul
Re: BB10 mailflow issue

looks like I have to somehow reproduce the issue and get device logs.

thanks for your assistance
Forum: BES Admin Corner 12-18-2015, 07:49 AM
Replies: 9
Views: 9,046
Posted By Kul
Re: BB10 mailflow issue

But looking at the logs

<2015-11-17 17:05:07.190 GMT>:[1118518]:<MDS-CS_MYSERVERA_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, EVENT = Sending, TAG = 2126869507, DEVICEPIN = 4bbd5770@[B@3aed2496, VERSION =...
Forum: BES Admin Corner 12-18-2015, 07:40 AM
Replies: 9
Views: 9,046
Posted By Kul
Re: BB10 mailflow issue

ok - so these log entries are nothing to do with the EAS sync issue. during the time of the outage I cant see anything odd in the logs though
Forum: BES Admin Corner 12-17-2015, 11:51 AM
Replies: 9
Views: 9,046
Posted By Kul
Re: BB10 mailflow issue

when you say Internet, do you mean web browsing ?
Forum: BES Admin Corner 12-17-2015, 11:48 AM
Replies: 9
Views: 9,046
Posted By Kul
Re: BB10 mailflow issue

OK, so what I read form the above log entries is ...

Device attempts to sends a packet(message) out, It receives back for some reason a cancellation notification and message is not sent.

but...
Forum: BES Admin Corner 12-17-2015, 05:13 AM
Replies: 9
Views: 9,046
Posted By Kul
BB10 mailflow issue

I have a strange issue where its been reported that some users at random times are unable to send and receive emails on their BB10 devices. We are running BES10 (10.2.5.16) with Exchange 2010 SP3...
Showing results 1 to 6 of 6

 
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