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Forum: BES Admin Corner

10-12-2007, 07:30 AM

Replies: 5

Wireless message reconciliation : disabled

Views: 17,984

Posted By penguin3107

No, that's not what I'm talking about. Have...

No, that's not what I'm talking about.

Have the user check the Wireless Email Reconciliation setting on their BlackBerry device.
It might be turned off.

Messages > Options > Email...

Forum: BES Admin Corner

10-12-2007, 05:41 AM

Replies: 5

Wireless message reconciliation : disabled

Views: 17,984

Posted By penguin3107

Have the user enable wireless reconciliation on...

Have the user enable wireless reconciliation on the device.
It's probably turned off.

You might also try resending the service books or reactivating the device.

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