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Forum: BES Admin Corner

04-10-2012, 02:39 PM

Replies: 38

Blackberry Fusion Mobile

Views: 12,519

Posted By ScratchDuffer

Re: Blackberry Fusion Mobile

Does MDM require and iOS device/Android to have an exchange mailbox to control it? We have BES 4 with some blackberry users but have developed an app for droid/iOS for our drivers to track...

Forum: BES Admin Corner

12-22-2011, 12:31 PM

Replies: 1

Contact Attachment w/pic not showing up

Views: 1,290

Posted By ScratchDuffer

Contact Attachment w/pic not showing up

Hi There,

Thought I would start here as BES 4 had a similar problem with email pictures. Customer has BES 5/sp3 no rollups. On a new Torch for example, they attach a contact without a picture...

Forum: General 9700 Series Discussion - Bold 2

04-28-2010, 02:58 PM

Replies: 24

blackberry bold 9700 displays wrong caller ID

Views: 9,217

Posted By ScratchDuffer

Update to my post above, the user I upgraded 8...

Update to my post above, the user I upgraded 8 days ago hasn't had the problem return. Upgraded to .545 on Bell.

Forum: General 9700 Series Discussion - Bold 2

04-15-2010, 09:43 AM

Replies: 24

blackberry bold 9700 displays wrong caller ID

Views: 9,217

Posted By ScratchDuffer

I've got reports here of a few users with that...

I've got reports here of a few users with that problem. We are on the Base OS, i am going to try and upgrade them to see if it helps.

Forum: BES Admin Corner

02-08-2010, 12:20 PM

Replies: 7

Carrier Change/Phone Change procedure?

Views: 2,786

Posted By ScratchDuffer

Thanks Knottyrope, registering today!

Thanks Knottyrope, registering today!

Forum: BES Admin Corner

02-08-2010, 11:48 AM

Replies: 7

Carrier Change/Phone Change procedure?

Views: 2,786

Posted By ScratchDuffer

Yeah, the carrier we are moving from does it...

Yeah, the carrier we are moving from does it religiously. In fact, when we signed up with them 2 years ago they managed to deliver all 25 devices to their new customer on BIS!! I didn't have a...

Forum: BES Admin Corner

02-08-2010, 11:45 AM

Replies: 7

Carrier Change/Phone Change procedure?

Views: 2,786

Posted By ScratchDuffer

Thanks for the reply, I was hoping it was that...

Thanks for the reply, I was hoping it was that easy !

Forum: BES Admin Corner

02-08-2010, 11:17 AM

Replies: 7

Carrier Change/Phone Change procedure?

Views: 2,786

Posted By ScratchDuffer

Carrier Change/Phone Change procedure?

Hi All,

What's the best way to handle a carrier and phone change with BES. We are switchign carriers, so I am pretty sure thats a non-issue. Numbers will be ported but the phones are going from...

Forum: BES Admin Corner

12-23-2009, 11:22 AM

Replies: 17

SP7 install broke the MDS service

Views: 3,643

Posted By ScratchDuffer

Sure I'll give the support staff a break - this...

Sure I'll give the support staff a break - this shouldn't have been released with this PROBLEM in the first place. This breaks the upgrade for a lot of people, this isn't an inconvenient bug. I...

Forum: BES Admin Corner

12-22-2009, 03:11 PM

Replies: 0

Rant/Transporter upgrade Tips on BES 5.x

Views: 1,417

Posted By ScratchDuffer

Rant/Transporter upgrade Tips on BES 5.x

So I have just done a cutover from 4.16MR8 to 5.0.1. It was pretty frustrating as no matter how much I read I couldn't have escaped the ordeal and three calls to RIM. Thanks to my client for...

Forum: General Legacy Device Discussion

02-11-2009, 03:46 PM

Replies: 158

OS: 8830 4.5.0.177/4.5.0.127 (Multilanguage)

Views: 32,052

Posted By ScratchDuffer

To answer my own question, yes I just upgraded...

To answer my own question, yes I just upgraded fine on Telus. No problems thus far, like the new web browser, BES is working but i need to upgrade from 4.1.5 to get the full email support tomorrow!

Forum: General Legacy Device Discussion

02-11-2009, 11:10 AM

Replies: 158

OS: 8830 4.5.0.177/4.5.0.127 (Multilanguage)

Views: 32,052

Posted By ScratchDuffer

Anyone tried this on Telus?

Anyone tried this on Telus?

Forum: BES Admin Corner

08-05-2008, 01:53 PM

Replies: 6

Phone # switched, now no synch!

Views: 980

Posted By ScratchDuffer

Thanks for the quick advice. I tried the...

Thanks for the quick advice. I tried the register now and no luck even pulled the battery. I will wait until Telus can confirm that it is provisioned properly. No point wasting my time any more if...

Forum: BES Admin Corner

08-05-2008, 01:14 PM

Replies: 6

Phone # switched, now no synch!

Views: 980

Posted By ScratchDuffer

Phone # switched, now no synch!

I'm stuck on something here. A user swithched phone numbers, same provider. Now its stopped synching anything and no GAL lookups. I've tried pushing the service book and IT policy. The provider...

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