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Forum: BES Admin Corner 02-02-2010, 09:13 AM
Replies: 2
Views: 1,225
Posted By Craigt573
Not to sure if this is what you ment but updating...

Not to sure if this is what you ment but updating the device.xml and vendor.xml files seems to have sorted the problem.

See article below.
...
Forum: BES Admin Corner 02-01-2010, 06:19 AM
Replies: 2
Views: 1,225
Posted By Craigt573
Stop BES Installing Application

I recently tried to install an app on one of our BlackBerrys, without any luck. I then found that the app was not compatible with the BlackBerry (9700).

But now I keep getting this warning in the...
Forum: General BlackBerry Discussion 11-13-2009, 10:46 AM
Replies: 5
Views: 804
Posted By Craigt573
Ok, no problem. Thanks for your help. Will...

Ok, no problem. Thanks for your help.

Will let him know that he will have to forward them to himself.
Forum: General BlackBerry Discussion 11-13-2009, 10:26 AM
Replies: 5
Views: 804
Posted By Craigt573
Do you mean you cannot sync emails which are...

Do you mean you cannot sync emails which are stored on the BB device to Outlook? I presuming you still mean you can sync email from Outlook to BB device not the other way around. As how would he have...
Forum: General BlackBerry Discussion 11-13-2009, 09:54 AM
Replies: 5
Views: 804
Posted By Craigt573
Problem Syncing Email Messages

One of our users recently synced an old email account (the previous firmed he worked) onto his BlackBerry. He did the sync after I had done the enterprise activation. Now he wants these email syncing...
Forum: BES Admin Corner 08-21-2009, 07:16 AM
Replies: 12
Views: 3,950
Posted By Craigt573
Also when I try to access the "logons" folder...

Also when I try to access the "logons" folder under "Mailbox Store" in esm on the problematic windows 2000 server I receive the error below.

An error occurred while retrieving the requested...
Forum: BES Admin Corner 08-17-2009, 10:42 AM
Replies: 12
Views: 3,950
Posted By Craigt573
I installed the BES on one of our existing win...

I installed the BES on one of our existing win 2003 servers whilst I tried to fix the problem with adding the mapi profile. It has been running fine on that server ever since.

I have just...
Forum: BES Admin Corner 07-31-2009, 03:16 AM
Replies: 12
Views: 3,950
Posted By Craigt573
It was successful.

It was successful.
Forum: BES Admin Corner 07-27-2009, 10:35 AM
Replies: 12
Views: 3,950
Posted By Craigt573
Yes, can do that.

Yes, can do that.
Forum: BES Admin Corner 07-22-2009, 05:36 AM
Replies: 12
Views: 3,950
Posted By Craigt573
I have gone through that, and I have also tried...

I have gone through that, and I have also tried creating a new BlackBerry Enterprise Server service account. But I still am getting the same errors when trying to add the new mapi profile, to the...
Forum: BES Admin Corner 07-14-2009, 09:13 AM
Replies: 12
Views: 3,950
Posted By Craigt573
Yes it is working fine.

Yes it is working fine.
Forum: BES Admin Corner 07-14-2009, 04:37 AM
Replies: 12
Views: 3,950
Posted By Craigt573
I did an offline defrag because I archived off a...

I did an offline defrag because I archived off a load of mailboxes.

I will email you the logs later.
Forum: BES Admin Corner 07-13-2009, 03:32 PM
Replies: 12
Views: 3,950
Posted By Craigt573
Mapi Issues

The BES is running on windows server 2000.

BES version 4.1.6.9

Exchange 2003 is running on windows server 2003.

At the weekend I did an off-line defrag on our exchange database, I also...
Forum: BES Admin Corner 03-27-2009, 09:08 AM
Replies: 4
Views: 2,204
Posted By Craigt573
Looks like adding Exchange service pack 2 to the...

Looks like adding Exchange service pack 2 to the BES worked(fingers crossed). I haven't had the 2 warnings since applying the service pack.
Forum: BES Admin Corner 03-27-2009, 06:16 AM
Replies: 4
Views: 2,204
Posted By Craigt573
Installed sp2 on the bes server and the mapi...

Installed sp2 on the bes server and the mapi version is the same as the exchange server. Hopefully the warnings will disappear now.
Forum: BES Admin Corner 03-27-2009, 05:01 AM
Replies: 4
Views: 2,204
Posted By Craigt573
Just been reading some old posts. And it suggests...

Just been reading some old posts. And it suggests installing exchange sp2 on our BES server. Will this work?
Forum: BES Admin Corner 03-26-2009, 12:14 PM
Replies: 4
Views: 2,204
Posted By Craigt573
MAPIMailbox::GetNewMessages warnings

I am getting warnings in our event logs every 20 - 40 minutes.

The warnings are:

Event ID 20265
{example@example.co.uk} MAPIMailbox::GetNewMessages - GetProps (0x8004010f) failed

followed...
Forum: BES Admin Corner 10-24-2008, 05:00 AM
Replies: 6
Views: 2,039
Posted By Craigt573
Pushing out handheld software updates via BES

I know you can update the handheld software via the Blackberry Desktop Manager.

But is there a way to push out the updates wirelessly via the BES?

If there is how do you do it?

Many Thanks...
Forum: BES Admin Corner 02-27-2008, 09:26 AM
Replies: 5
Views: 5,464
Posted By Craigt573
Problem solved, clearly there where some mapi...

Problem solved, clearly there where some mapi issues, I resolved the problem by wiping the handheld, then deleting the user from the BES and then I ran the handheld cleanup utility. Running the...
Forum: BES Admin Corner 02-27-2008, 04:03 AM
Replies: 5
Views: 5,464
Posted By Craigt573
Any ideas what might be causing this?

Any ideas what might be causing this?
Forum: BES Admin Corner 02-26-2008, 08:45 AM
Replies: 5
Views: 5,464
Posted By Craigt573
No, as I said it only seems to be having problems...

No, as I said it only seems to be having problems forwarding External Emails that the user has recieved, she can recieve internal Emails fine. It only seems to be happening to this specific account...
Forum: BES Admin Corner 02-26-2008, 08:16 AM
Replies: 5
Views: 5,464
Posted By Craigt573
BES not forwarding external emails

Our BES keeps throwing up these warnings in the application log of the event viewer.

Event ID: 20455.

MAPIMailbox: CheckUserOriginatedItem - OpenEntry(0x80004005)failed,...
Showing results 1 to 22 of 22

 
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