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Forum: BES Admin Corner

11-08-2010, 12:22 PM

Replies: 7

BES removed my password but device still prompts for password

Views: 6,823

Posted By marvinge

Hi! Just wanted to let you know that the...

Hi!
Just wanted to let you know that the problem was solved by asking BES admin to reset the password again and this time the 'Administrator has reset the password' message DID appear on the device....

Forum: BES Admin Corner

11-08-2010, 10:26 AM

Replies: 7

BES removed my password but device still prompts for password

Views: 6,823

Posted By marvinge

penguin3107, I'm afraid I dont understand: ...

penguin3107,

I'm afraid I dont understand: how can i "Go into the password settings on your device and change the password requirement to DISABLED." if Im not able to get passed the password...

Forum: BES Admin Corner

11-08-2010, 09:59 AM

Replies: 7

BES removed my password but device still prompts for password

Views: 6,823

Posted By marvinge

Hi JSCONYERS, I have tried removing the...

Hi JSCONYERS,

I have tried removing the battery but there is no change (is there a minimum length of time to have it removed?). So there is no way for me to get to those options where i can...

Forum: BES Admin Corner

11-08-2010, 08:32 AM

Replies: 7

BES removed my password but device still prompts for password

Views: 6,823

Posted By marvinge

BES removed my password but device still prompts for password

Hi All,

This is my first post! I have read several posts relating to problems with passwords but i think my situation is a little different:

I am experiencing problems entering the password...

Showing results 1 to 4 of 4