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Forum: BES Admin Corner

03-12-2009, 03:10 PM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

D'you know, it just occurred that I didn't update...

D'you know, it just occurred that I didn't update you fine people on this. My apologies.

Once O2 extracted their digits, it was just... smooth. Worked perfectly.

Forum: BES Admin Corner

03-02-2009, 11:45 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

O2 have had a couple of rethinks today. On...

O2 have had a couple of rethinks today.

On Friday, it was the SIM needed changing, no account difference, no difference in tariff.
Then, it wasn't the SIM, it was just a flag on the account...

Forum: BES Admin Corner

02-27-2009, 08:42 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

Should we start a poll on it? Do you think...

Should we start a poll on it?

Do you think O2 are
[ ] Slightly mistaken
[ ] Terminally bewildered
[ ] Telling bare-faced porkies
[ ] On another planet entirely...?

Forum: BES Admin Corner

02-27-2009, 08:29 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

And O2 have come back to us. It's not an account...

And O2 have come back to us. It's not an account issue, and they don't - apparently - make any differentiation on BES/BIS provisioning. It's that these particular SIM cards don't support BES, so are...

Forum: BES Admin Corner

02-27-2009, 06:21 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

<looks very surprised> I will do. Ta. O2...

<looks very surprised>
I will do. Ta.

O2 in the UK, if anybody knows for sure - we're checking with them, but...

Forum: BES Admin Corner

02-27-2009, 05:40 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

It sits there, claiming to be activating, then...

It sits there, claiming to be activating, then eventually fails after about 30min+.

They've been working fine against the carrier's BIS up until now, so I don't think that's the issue.

Forum: BES Admin Corner

02-27-2009, 04:16 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

Hmmm. I've tried that, and it ain't working......

Hmmm. I've tried that, and it ain't working... Hiho, back in there on Monday.

Forum: BES Admin Corner

02-26-2009, 03:36 PM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

OK... but how do you tell it what device to send...

OK... but how do you tell it what device to send the OTA message to? If I click on "Assign device", it says "No device connected"...

Forum: BES Admin Corner

02-26-2009, 11:00 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

Thanks, David - but there's no obvious Remote...

Thanks, David - but there's no obvious Remote Manager install option. Could it be different for BESlite/BBerry Pro than full-fat BES?

<goes and prods>
Ah. No, it's a full install, just against a...

Forum: BES Admin Corner

02-26-2009, 10:43 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

USB support's needed to assign the device to the...

USB support's needed to assign the device to the user... isn't it?

As for where did I hear of the remote manager - KB11958 at RIM's support site.

Forum: BES Admin Corner

02-26-2009, 10:22 AM

Replies: 37

BES remote manager - Where...?

Views: 4,040

Posted By AdrianC

BES remote manager - Where...?

Folks,

We're moving a number of users from network BIS to BESexpress/BBerryPro - and starting to set the devices up.

However, we're using VMWare, so USB isn't connecting. No problem, a quick...

Forum: General 8300 Series Discussion - Curve

04-29-2008, 10:13 AM

Replies: 9

uploading photos from Curve to desktop computer

Views: 56,411

Posted By AdrianC

Just plug the blackberry in via the USB cable....

Just plug the blackberry in via the USB cable. The blackberry screen will (assuming the keyboard's not locked) ask if you want to be in Mass Storage Mode. Answer Yes. You'll then see the blackberry...

Forum: General 8300 Series Discussion - Curve

04-29-2008, 10:10 AM

Replies: 1

Intrnational Dial codes in address book

Views: 1,022

Posted By AdrianC

Press the letter O key (not the number zero) when...

Press the letter O key (not the number zero) when you're in the phone number field.

Forum: General BlackBerry Discussion

03-26-2008, 04:41 PM

Replies: 5

eMail won't send first time, resend always works

Views: 1,882

Posted By AdrianC

Bump? Me? Never... C'mon, guys, I can't be...

Bump? Me? Never...

C'mon, guys, I can't be the only one to have this problem. Can I?

Forum: General BlackBerry Discussion

03-16-2008, 11:03 AM

Replies: 5

eMail won't send first time, resend always works

Views: 1,882

Posted By AdrianC

but... I'll be back if it starts to play up...

but... I'll be back if it starts to play up again...

which it has... Yesterday lunchtime, it sent fine after being removed/re-added. Later yesterday, it was doing the "OK" button/need to resend...

Forum: General BlackBerry Discussion

03-15-2008, 07:26 AM

Replies: 5

eMail won't send first time, resend always works

Views: 1,882

Posted By AdrianC

Seems to have worked, thanks. Cheers....

Seems to have worked, thanks.

Cheers. Hopefully I won't need you lot too often, but...

Forum: General BlackBerry Discussion

03-15-2008, 05:08 AM

Replies: 5

eMail won't send first time, resend always works

Views: 1,882

Posted By AdrianC

eMail won't send first time, resend always works

All,

I've got a recalcitrant 8310 here. If I compose a new email - whether it's new/new or a reply - it won't send. It looks like it's going to, then pops up an empty dialog with just an OK...

Showing results 1 to 17 of 17