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Search took 0.01 seconds. Search: Posts Made By: contra
Forum: General 8100 Series Discussion - Pearl 01-28-2008, 06:18 PM
Replies: 4
Views: 1,466
Posted By contra
its a known issue - upgrade to the latest version...

its a known issue - upgrade to the latest version of the handset software for your carrier
Forum: BES Admin Corner 01-24-2008, 02:59 PM
Replies: 1
Views: 1,230
Posted By contra
ok so after upgrade you use full blown BES...

ok so after upgrade you use full blown BES liscenses, but whats with the Different boxes to enter them ?
Forum: BES Admin Corner 01-23-2008, 11:48 PM
Replies: 10
Views: 5,149
Posted By contra
you will see them gone... its takes beween...

you will see them gone...

its takes beween 10 seconds and 3 mins I find.

Bigger customers always take longer, but I get them to make sure that the name is gone from the purge list.
Forum: BES Admin Corner 01-23-2008, 11:47 PM
Replies: 10
Views: 5,149
Posted By contra
your talking about the number on the device ? ...

your talking about the number on the device ?
You enter the MSISDN of the SIM manually on the handset - so It would carry the sim number even if the SIM changes I think, as the "My Number" is...
Forum: BES Admin Corner 01-23-2008, 11:36 PM
Replies: 12
Views: 2,896
Posted By contra
its an outbound initiated connection - is has to...

its an outbound initiated connection - is has to come from the BES first, that in itself is pretty secure. I used to be a firewall admin - the best thing to do is to get them to fully understand...
Forum: BES Admin Corner 01-23-2008, 11:30 PM
Replies: 1
Views: 1,230
Posted By contra
Are there Different liscense boxes? And liscenses to buy after an upgrade?

Facts : SBS installed, Have read liscence thread (many times - brilliant)
15 SBS liscences on SBS
max reached
Upgrade CAL purchased with 5 free liscenses.
Are these 5 BES liscenses not SBS ?
...
Forum: General 8300 Series Discussion - Curve 01-14-2008, 10:03 PM
Replies: 13
Views: 1,446
Posted By contra
Hehe - I AM a carrier. No info yet. Yes...

Hehe - I AM a carrier. No info yet.

Yes batterry pull / wireless on / off is not a soultion as this company worked fine on 7290's - they ask why a "better" device cannot handle loss of coverage...
Forum: General 8300 Series Discussion - Curve 01-13-2008, 08:17 PM
Replies: 13
Views: 1,446
Posted By contra
When curves go in and out of coverage - Trouble strikes

We have a lot of issues here in NZ (only on the Curve) where devices are not "realizing" they are back in coverage.

They have gone out of coverage for 88 minutes or more (just like back to the...
Forum: General 8300 Series Discussion - Curve 01-13-2008, 08:07 PM
Replies: 23
Views: 10,439
Posted By contra
Do you get SOS but also with coverage bars?

Do you get SOS but also with coverage bars?
Forum: BES Admin Corner 12-16-2007, 07:12 PM
Replies: 9
Views: 1,072
Posted By contra
Had a few customers with same issue. There is a...

Had a few customers with same issue. There is a KB I forget ehich one that says that these are the first things to be auto deleted when the phone storage is full. Check the status of phone.
Forum: BES Admin Corner 12-16-2007, 07:06 PM
Replies: 20
Views: 9,678
Posted By contra
I have spoken to them a few times, they told me...

I have spoken to them a few times, they told me to try sending a pin to pin message.... I almost quit my job on that one....
Forum: BES Admin Corner 12-12-2007, 04:07 PM
Replies: 0
Views: 855
Posted By contra
Disabling internal connections Stops external Apps from working

Any reason this thread was closed ? Its obviously an issue ?

http://www.blackberryforums.com/bes-admin-corner/77854-policy-does-not-allow-internal-connections.html

We have the same issue on our...
Forum: General 8300 Series Discussion - Curve 12-12-2007, 03:54 PM
Replies: 12
Views: 1,067
Posted By contra
This happens to me all the time / desktop or...

This happens to me all the time / desktop or laptop, with different versions of Desktop manager. All USB 2 ports. About 4-5 different machines.

Its nothing to worry about, just unplug, and...
Forum: General Legacy Device Discussion 12-06-2007, 07:09 PM
Replies: 6
Views: 942
Posted By contra
any chance you guys could take a look at...

any chance you guys could take a look at http://www.blackberryforums.com/general-blackberry-discussion/108078-intellisync-additional-address-book.html#post763378 for me ? please :)
Forum: General BlackBerry Discussion 12-06-2007, 07:08 PM
Replies: 2
Views: 865
Posted By contra
desktop manager is not picking up the 30 or so...

desktop manager is not picking up the 30 or so contact lists that exist in outlook, it is chooing only those 13 or so, yet displaying them as folders, not contact lists, so weird...
Forum: General BlackBerry Discussion 12-04-2007, 08:54 PM
Replies: 2
Views: 865
Posted By contra
The icons are being read as folders - not contact...

The icons are being read as folders - not contact lists ?

earlier version of BB desktop manager detected these as contact lists - the icon was the little man with the lines and not the folder...
Forum: General BlackBerry Discussion 12-04-2007, 08:35 PM
Replies: 2
Views: 865
Posted By contra
intellisync additional address Book

The option to add is greyed out ? see screenshot

I used to have this functionality.
BIS 2.4

any ideas?
Forum: BES Admin Corner 11-29-2007, 09:37 PM
Replies: 1
Views: 1,092
Posted By contra
Out of coverage - then not synching

Our customer is travelling between NZ and Australia and Indonasia , so when on plane Device is off for a few hours. When the BB is turned back on there is sync between sent items and getting auto...
Forum: BES Admin Corner 11-29-2007, 05:57 PM
Replies: 16
Views: 1,401
Posted By contra
Hi sorry dont want to get off topic here - but...

Hi sorry dont want to get off topic here - but this is a user who has had a security wipe one of my customers is trying to activate ? The activation is failing with my old favorite - The server is...
Forum: BES Admin Corner 11-29-2007, 05:48 PM
Replies: 16
Views: 1,401
Posted By contra
See point seven, could this cause these Logs: ...

See point seven, could this cause these Logs:

40239] (11/29 10:23:35.986):{0xACC} {Charlie.Chaplain@DOMAIN.COM} Still handled by desktop
[30160] (11/29 10:23:35.986):{0xACC}...
Forum: BES Admin Corner 11-29-2007, 05:27 PM
Replies: 20
Views: 9,678
Posted By contra
There literally must be only a few people who...

There literally must be only a few people who have 20007 exchange installed?

Does anyone understand the way the out of office works with 2007? are any exchange 2007 users experiencing this?
Forum: BES Admin Corner 11-29-2007, 04:02 PM
Replies: 4
Views: 829
Posted By contra
microsoft excel

microsoft excel
Forum: BES Admin Corner 11-29-2007, 03:43 PM
Replies: 20
Views: 9,678
Posted By contra
If outlook 2007 is left running while these test...

If outlook 2007 is left running while these test are carried out then the outlook 2007 client appears to sync back to the legacy OOF and intern back to the Blackberry device so no matter what you...
Forum: BES Admin Corner 11-29-2007, 03:43 PM
Replies: 20
Views: 9,678
Posted By contra
We will now enable the OOF from the Blackberry...

We will now enable the OOF from the Blackberry device again.

Note the default text shown on the Blackberry when we went to enable it was blank but we changed it to identify that this change was...
Forum: BES Admin Corner 11-29-2007, 03:41 PM
Replies: 20
Views: 9,678
Posted By contra
Out of office is already enabled as of the...

Out of office is already enabled as of the testing above so we will disable it from the blackberry device.

Note the Exchange 2007 Internal OOF is removed correctly but the legacy OOF is also...
Forum: BES Admin Corner 11-29-2007, 03:40 PM
Replies: 20
Views: 9,678
Posted By contra
No matter where we enable, disable or edit Out Of...

No matter where we enable, disable or edit Out Of Office the above circumstances are consistent i.e. When OOF is disabled the Exchange 2007 Internal OOF is deleted and the Legacy copy still exists...
Forum: BES Admin Corner 11-29-2007, 03:38 PM
Replies: 20
Views: 9,678
Posted By contra
Out of Office enabled using Outlook 2007 ...

Out of Office enabled using Outlook 2007

01000005A46813D9 = Exchange 2007 Internal OOF created and automatically synced with Legacy OOF
01000005A46813D4 = Legacy OOF (Flagged as enabled and...
Forum: BES Admin Corner 11-29-2007, 03:37 PM
Replies: 20
Views: 9,678
Posted By contra
OOF Disabled using Outlook 2003 Exchange 2007...

OOF Disabled using Outlook 2003
Exchange 2007 OOF automatically deleted
Legacy OOF just gets flagged as disabled, never deleted after first creation
Forum: BES Admin Corner 11-29-2007, 03:36 PM
Replies: 20
Views: 9,678
Posted By contra
Out of Office first created using Outlook 2003 ...

Out of Office first created using Outlook 2003

01000005A46813D4 = Legacy OOF
01000005A46813D6 = Exchange 2007 Internal OOF automatically synced with Legacy OOF Above
Forum: BES Admin Corner 11-28-2007, 11:27 PM
Replies: 20
Views: 9,678
Posted By contra
also got a massive set of screenshots from a mapi...

also got a massive set of screenshots from a mapi editor of this happening. Need to convert before i can post em..
Forum: General Legacy Device Discussion 11-28-2007, 11:20 PM
Replies: 4
Views: 633
Posted By contra
Not yet - they are parliament customers so it...

Not yet - they are parliament customers so it will be some time before they can update firmware
Forum: BES Admin Corner 11-28-2007, 09:38 PM
Replies: 20
Views: 9,678
Posted By contra
Exchange 2007 Out of Office - OOF !

Excahgne 2007
BES 4.1 sp4 MR2
Outlook 2003 (NO 2007 clients in production)
Happening to all users.

We all know that MS has changed the way OOF *works in 2007.

*OOF was a command used in the...
Forum: BES Admin Corner 11-26-2007, 04:18 PM
Replies: 31
Views: 5,130
Posted By contra
Note: Applying the above CDO.dll may result in...

Note: Applying the above CDO.dll may result in duplicate appointments if meetings are updated after they have been accepted. This issue is resolved by upgrading BlackBerry Enterprise Server software...
Forum: BES Admin Corner 11-26-2007, 04:15 PM
Replies: 31
Views: 5,130
Posted By contra
I work for vodafone and we have at least one...

I work for vodafone and we have at least one company with the KNown issue. Duplicate entries after applying patch. Have logged it with RIM....

Vodafone NZ !
Forum: General Legacy Device Discussion 11-25-2007, 05:25 PM
Replies: 4
Views: 633
Posted By contra
They have updated the software on handheld models...

They have updated the software on handheld models 8707 & 8700. Since upgrade the profile changes randomly. e.g. silent mode changes to ring etc. Issue is only occurring on these models.

ver 4.2
Forum: General Legacy Device Discussion 11-25-2007, 05:17 PM
Replies: 4
Views: 633
Posted By contra
8700 and 8707 profile changes randomly - weird

The handset is randomly changing the profile.

For example he may be on silent, in a meeting, then his phone changes to normal, and his phone will go off in a meeting.

I asked him to check his...
Forum: BES Admin Corner 11-20-2007, 11:29 PM
Replies: 3
Views: 1,542
Posted By contra
thanks guys

thanks guys
Forum: BES Admin Corner 11-14-2007, 06:36 PM
Replies: 3
Views: 1,542
Posted By contra
Activation issues hung at 57 percent can send / receive

BES 4.1
Exchange 2003

One device hangs on activation at 57 percent, for a certain user only.

because of strict security policy all activations are done via desktop manager.
The device can...
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