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Search took 0.01 seconds. Search: Posts Made By: 65shelby
Forum: BES Admin Corner 05-31-2007, 07:19 AM
Replies: 2
Views: 1,792
Posted By 65shelby
um..why not use blackberry enterprise manager? ...

um..why not use blackberry enterprise manager?

If the field is not listed, right click on the field bar and add it.
Forum: BES Admin Corner 05-30-2007, 05:42 PM
Replies: 21
Views: 3,946
Posted By 65shelby
Well....it was nice for about an hour Now...

Well....it was nice for about an hour

Now where did I put Verizon's phone number?
Forum: BES Admin Corner 05-30-2007, 04:47 PM
Replies: 21
Views: 3,946
Posted By 65shelby
Good news gang. Mine's fixed now. Bad news...

Good news gang.
Mine's fixed now.

Bad news is that Cingular's network support team needed to remove my PIN from the relay, remove my data plan, re-add my dataplan and PIN in the relay and then...
Forum: BES Admin Corner 05-29-2007, 07:36 AM
Replies: 4
Views: 1,031
Posted By 65shelby
I know. he's not running 4.1 sp2 or higher.

I know. he's not running 4.1 sp2 or higher.
Forum: BES Admin Corner 05-25-2007, 05:10 PM
Replies: 4
Views: 1,031
Posted By 65shelby
FYI - RIM does not support BES on VM. ...

FYI - RIM does not support BES on VM.


What version of BES are you running.

What I would have done , since the DB is on another server, is build a physical box 2003 sp2 and install 4.2.3.
Forum: BES Admin Corner 05-25-2007, 10:41 AM
Replies: 21
Views: 3,946
Posted By 65shelby
Working with the RIM networking and server...

Working with the RIM networking and server groups, we have excluded the following.

Exchange Servers
BES servers
Handhelds
and all carriers EXCEPT Cingular.

Mail flow is fine from Desktop to...
Forum: BES Admin Corner 05-25-2007, 09:34 AM
Replies: 21
Views: 3,946
Posted By 65shelby
HEY RIM T-SUPPORT!!!! IT"S NOT A MAPI...

HEY RIM T-SUPPORT!!!!

IT"S NOT A MAPI PROBLEM!!!!

Have them (t-support) contact internal RIM networking (I am working with them now. Cingular called me yesterday while I was at lunch, waiting...
Forum: BES Admin Corner 05-24-2007, 10:23 AM
Replies: 2
Views: 2,892
Posted By 65shelby
Back up your SQL DB and your good. No need to...

Back up your SQL DB and your good. No need to touch the handhelds.

If you want to save config time, back up the config files.
Forum: BES Admin Corner 05-24-2007, 07:23 AM
Replies: 21
Views: 3,946
Posted By 65shelby
Try talking to Cingular "let me transfer you"...

Try talking to Cingular "let me transfer you" Wireless.

I'd rather talk to ANYONE at Rim rather then those Union City Workers rejects at Cingular.

They define the phrase, "not my job"
Forum: BES Admin Corner 05-23-2007, 02:27 PM
Replies: 21
Views: 3,946
Posted By 65shelby
Fix no worky, the hunt continues....

Fix no worky, the hunt continues....
Forum: BES Admin Corner 05-23-2007, 02:26 PM
Replies: 5
Views: 1,107
Posted By 65shelby
Fix no worky, the hunt continues....

Fix no worky, the hunt continues....
Forum: BES Admin Corner 05-23-2007, 01:52 PM
Replies: 5
Views: 1,107
Posted By 65shelby
Just spoke with Cingular. There was an...

Just spoke with Cingular.

There was an outage and there were issues due to cingular to AT&T conversion.

Fix is to go to Options, Advanced , Host Routing Tables, click on first one shown, click...
Forum: BES Admin Corner 05-23-2007, 01:51 PM
Replies: 21
Views: 3,946
Posted By 65shelby
Just spoke with Cingular. There was an...

Just spoke with Cingular.

There was an outage and there were issues due to cingular to AT&T conversion.

Fix is to go to Options, Advanced , Host Routing Tables, click on first one shown, click...
Forum: BES Admin Corner 05-23-2007, 12:08 PM
Replies: 7
Views: 8,581
Posted By 65shelby
correct

correct
Forum: BES Admin Corner 05-23-2007, 11:22 AM
Replies: 8
Views: 29,023
Posted By 65shelby
Run a SQL backup if you are using SQL or from a...

Run a SQL backup if you are using SQL or from a SQL server, connect to your BES server and run a backup from there. You can change the DB location once you save it.

It sounds like you want to do...
Forum: BES Admin Corner 05-23-2007, 10:44 AM
Replies: 1
Views: 553
Posted By 65shelby
Yes and when needed. From 12:00:00 am until...

Yes and when needed.

From 12:00:00 am until 11:59:59PM Everyday.
Forum: BES Admin Corner 05-23-2007, 10:43 AM
Replies: 8
Views: 29,023
Posted By 65shelby
Running MSSQL? You should have a maintenance...

Running MSSQL?

You should have a maintenance job running on your SQL server that backups up your database already. If you have access to it. Verify the days and times it backups up. You should be...
Forum: BES Admin Corner 05-23-2007, 10:40 AM
Replies: 21
Views: 3,946
Posted By 65shelby
The plot thickens..... I say, it was...

The plot thickens.....

I say, it was Cingular in the study with the candle stick!

http://www.blackberryforums.com/bes-admin-corner/77612-full-edge-pending-messages.html
Forum: BES Admin Corner 05-22-2007, 05:41 PM
Replies: 5
Views: 1,107
Posted By 65shelby
I have Cingular too in Los Angeles and have...

I have Cingular too in Los Angeles and have noticed this since last Monday or Tuesday as well.

Coincidence? I thnk not.

I called RIM and ran this tool and that tool and perfmon on the servers...
Forum: BES Admin Corner 05-22-2007, 01:55 PM
Replies: 7
Views: 6,827
Posted By 65shelby
This error occurs when an email is deleted in the...

This error occurs when an email is deleted in the desktop email client but replied to from the handheld after it's been deleted.
Forum: BES Admin Corner 05-22-2007, 01:54 PM
Replies: 7
Views: 8,581
Posted By 65shelby
That should be visible right out of the box. When...

That should be visible right out of the box. When you say contacts, to you mean outlook contacts or your exchange address box? If you mean exchange address book, that is only brought up with a lookup...
Forum: BES Admin Corner 05-22-2007, 01:50 PM
Replies: 6
Views: 1,986
Posted By 65shelby
Just give them JR_admin rights Click on...

Just give them JR_admin rights

Click on servers and then Role Administration and add the users.
Forum: BES Admin Corner 05-21-2007, 05:24 PM
Replies: 7
Views: 8,581
Posted By 65shelby
Running EV 7.0 sp1 here with BES 4.1.3 As...

Running EV 7.0 sp1 here with BES 4.1.3

As long as you have your stubs in the inbox, your messages will be available.

Like x14 said, RIM just reads what's in the box.

If you can't have the...
Forum: BES Admin Corner 05-10-2007, 05:47 PM
Replies: 7
Views: 5,447
Posted By 65shelby
If there is a noticable delay in messages being...

If there is a noticable delay in messages being sent, then look at the users inbox. If there is more then a few thousand messages, that will delay the send to BES. Also make sure the user does not...
Forum: BES Admin Corner 05-10-2007, 05:42 PM
Replies: 3
Views: 800
Posted By 65shelby
under the users tab, make sure there is nothing...

under the users tab, make sure there is nothing in the search fields. That will filter out users based on IT policy or status.
Forum: BES Admin Corner 04-25-2007, 04:12 PM
Replies: 5
Views: 6,318
Posted By 65shelby
Yes. They are here. \\SERVER...

Yes.

They are here.

\\SERVER NAME\DRIVE$\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\CURRENT DATE

look in the MAGT, MDAT and SYNC files
Forum: General Legacy Device Discussion 04-25-2007, 03:05 PM
Replies: 6
Views: 1,211
Posted By 65shelby
LOL! The only messages you will get while on...

LOL!

The only messages you will get while on a call are SMS

NO BB will get email while on a call. regardless of carrier
Forum: BES Admin Corner 04-25-2007, 03:03 PM
Replies: 2
Views: 1,121
Posted By 65shelby
Here's your problem

Here's your problem
Forum: BES Admin Corner 04-25-2007, 09:49 AM
Replies: 6
Views: 1,613
Posted By 65shelby
you can run it local (not recommend unless you...

you can run it local (not recommend unless you have a good box) or an instance.
Forum: BES Admin Corner 04-25-2007, 09:49 AM
Replies: 6
Views: 1,613
Posted By 65shelby
I just did this last week. you need KB...

I just did this last week.

you need KB article KB03112 and then perform KB04039

In a nutshell.

Perform task 1 and 2 from 3112
Copy to new server using the same path
restore DB to new SQL...
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