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Forum: BES Admin Corner

12-10-2007, 06:57 AM

Replies: 1

BES/GW Reboot Woes...

Views: 691

Posted By bbgirl71

I would suggest that you first try installing the...

I would suggest that you first try installing the latest service pack (as you're on the lowest version of 4.1 that exists!) and apply the latest hotfix. The delay after restart was resolved in...

Forum: BES Admin Corner

10-24-2007, 04:01 AM

Replies: 1

BES Activation failing on GW 7.02

Views: 763

Posted By bbgirl71

Is the admin user on the PO that works? Maybe the...

Is the admin user on the PO that works? Maybe the Trusted App Key isn't replicated to the other POs? Do you get any errors in the BES logs when you try to activate on a PO that doesn't work?

Forum: BES Admin Corner

10-22-2007, 04:45 AM

Replies: 4

Another Synch/Reconciliation GroupWise Thread

Views: 1,961

Posted By bbgirl71

There's your problem... an unsupported GW client...

There's your problem... an unsupported GW client on the BES. You need to read the pre-reqs in the install guide or it won't work correctly. The supported GW clients are on RIM's KB04164. Once the...

Forum: BES Admin Corner

07-25-2007, 10:29 AM

Replies: 18

Change in Forum Structure.

Views: 1,586

Posted By bbgirl71

I totally agree! :?

I totally agree! :?

Forum: BES Admin Corner

07-19-2007, 04:17 AM

Replies: 3

Where to download 6.5.7? And other problems.

Views: 2,274

Posted By bbgirl71

See Novell TID# 2974707. It's actually 6.5.6...

See Novell TID# 2974707.

It's actually 6.5.6 rev4 you need but it shows as version 6.5.7 once installed.

What version are your POAs? You can only use SOAP if you have 7.01 IR1, if I...

Forum: BES Admin Corner

06-25-2007, 05:57 AM

Replies: 1

delete mail from exchange

Views: 728

Posted By bbgirl71

From within Messaging > Options > Email...

From within Messaging > Options > Email Reconciliation > Delete On - change this to Mailbox and Handheld if you want it to be removed on both.

Forum: BES Admin Corner

06-21-2007, 02:41 AM

Replies: 10

GWConnect is unable to login ???

Views: 1,555

Posted By bbgirl71

I think you'll find that only 7.01 IR1 is...

I think you'll find that only 7.01 IR1 is currently supported by RIM.

Forum: General Legacy Device Discussion

03-26-2007, 07:30 AM

Replies: 5

Lock keyboard shortcut?

Views: 5,370

Posted By bbgirl71

From the phone screen, go to options > General...

From the phone screen, go to options > General Options > set dial from home screen to No.

You will then be able to use shortcuts to email (m), browser (b), calendar (l) etc

Forum: BES Admin Corner

03-23-2007, 11:35 AM

Replies: 12

GWCheckPA and Address Book Sync

Views: 4,453

Posted By bbgirl71

I think the KB references the SDR number which is...

I think the KB references the SDR number which is quoted in the release notes under fixed issues.

Forum: BES Admin Corner

03-23-2007, 09:04 AM

Replies: 12

GWCheckPA and Address Book Sync

Views: 4,453

Posted By bbgirl71

Sounds like the same as KB-11259 which has now...

Sounds like the same as KB-11259 which has now been fixed in 4.1.3 according to the release notes.

Forum: BES Admin Corner

03-23-2007, 08:15 AM

Replies: 10

Question on maximum users per server

Views: 7,923