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Forum: RIM Software

08-16-2010, 01:09 PM

Replies: 5

How to connect old Blackberry R957-M2-5 to computer? Thanks for help.

Views: 4,020

Posted By BBWrangler

I had to install the handheld software for the...

I had to install the handheld software for the 957 to get it to work with DM 4.7, but I was able to see the deivce once I did.

I presume you're trying to recover old data from the unit?

Forum: RIM Software

08-16-2010, 12:04 PM

Replies: 10

Desktop Manager 6

Views: 3,296

Posted By BBWrangler

Your PC may not be assigning a drive letter...

Your PC may not be assigning a drive letter properly. Happens a lot if you have card readers or network drives using the first few drive letters.

If you right click on My Computer (Computer in Win...

Forum: RIM Software

08-13-2010, 11:06 AM

Replies: 10

Desktop Manager 6

Views: 3,296

Posted By BBWrangler

I tested it with a few models, and it does work...

I tested it with a few models, and it does work for models 9800, 9700, 9550, and 9000 that show their onboard storage (not the MicroSD card) as a mass storage device - ie it shows up as a drive...

Forum: RIM Software

08-12-2010, 10:48 PM

Replies: 10

Desktop Manager 6

Views: 3,296

Posted By BBWrangler

Under Pictures, Device Pictures, click the drop...

Under Pictures, Device Pictures, click the drop down and choose All Device Pictures.
Make sure you specify the Import Folder to a local folder on your PC.
Make sure Mass Storage Mode is enabled...

Forum: OS 6

08-12-2010, 03:06 PM

Replies: 0

Handheld Software for the 9800 (AT&T) Available for download

Views: 1,361

Posted By BBWrangler

Handheld Software for the 9800 (AT&T) Available for download

Availble from the AT&T Downloads page on Blackberry.com (https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4).

Useful if (like me) you need/want to nuke the device...

Forum: General 9600 Series Discussion - Tour

11-20-2009, 04:28 PM

Replies: 10

App Issue with OS 4.7.1.40 - RSA SecurID

Views: 4,524

Posted By BBWrangler

Just wanted to update this. Since my last post,...

Just wanted to update this.
Since my last post, we were in contact with RIM and were provided with a beta OS to test that did in fact resolve this issue. It took roughly a month after we reported...

Forum: General 9600 Series Discussion - Tour

08-04-2009, 02:46 PM

Replies: 10

App Issue with OS 4.7.1.40 - RSA SecurID

Views: 4,524

Posted By BBWrangler

Thanks for the offer TonyG3. We're ok with...

Thanks for the offer TonyG3.
We're ok with emailing tokens, as our helpdesk occasionally has to do it for replacement devices, and the app itself works just fine, as does installing & using a...

Forum: General 9600 Series Discussion - Tour

07-31-2009, 11:56 AM

Replies: 10

App Issue with OS 4.7.1.40 - RSA SecurID

Views: 4,524

Posted By BBWrangler

Our normal procedure is to install via...

Our normal procedure is to install via Apploader/Desktop Manager, but the problem also happens if I download it directly from the the website.

To clarify. The problem happens as soon as the...

Forum: General 9600 Series Discussion - Tour

07-29-2009, 12:44 PM

Replies: 10

App Issue with OS 4.7.1.40 - RSA SecurID

Views: 4,524

Posted By BBWrangler

App Issue with OS 4.7.1.40 - RSA SecurID

Figured I'd repost this here so that anyone else who runs into this will know.

We've found an issue with the BB Tour and RSA's SecurID app for the BB. Confirmed the issue on two devices and...

Forum: General Legacy Device Discussion

05-22-2007, 04:11 PM

Replies: 27

My opinion of 8830 so far

Views: 3,052

Posted By BBWrangler

Regarding the trackball, it's not really...

Regarding the trackball, it's not really operating any differently than the scroll wheel did. I think the orientation is throwing you off.

Consider that the wheel only moved things on screen to...

Forum: General Legacy Device Discussion

04-05-2007, 01:21 PM

Replies: 7

Old AT&T SIM in 8800/8100, no go?

Views: 1,459

Posted By BBWrangler

Yeah. We've had to do that with about a dozen...

Yeah. We've had to do that with about a dozen devices when upgrading from 8700c's to 8800g's. Easiest way to spot the old SIM's are they're blank (no logos) with yellow/brown lettering, or they have...

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