Read emails disappearing from handheld
I have seen many postings on this but not a solution (apolgies if i am wrong!). A couple of weeks ago i noticed that read emails on my BB Torch disappear from it (they can be seen only if i cnahge the viewed folder to Inbox). This was never the case before and means that the very useful blackberry feature of seeing all message traffic (received and sent) in one view has gone. I have pulled the battery to no effect. I have also gone through all the settings on the handheld (including memory available) and can see nothing that helps or seems relevant. Any input hugely appreciated. JJD
|
Re: Read emails disappearing from handheld
Are you on a BES? If so, are you using a PST in Outlook?
|
Re: Read emails disappearing from handheld
Hi sorry, yes BES. Not sure what you mean by "pst in outlook"? I use outlook and the emails which disappear from the BB remain it the inbox as seen by Outlook.
|
Re: Read emails disappearing from handheld
Quote:
|
Re: Read emails disappearing from handheld
They're not being removed from the BB though. The OP can see them by changing a folder.... Hrmmmm
|
Re: Read emails disappearing from handheld
Are these messages being filed into subfolders of your inbox, by any chance?
|
Re: Read emails disappearing from handheld
Hi all - thanks for your time and input. To be clear - they are NOT being filed anywhere in my inbox nor are they disappearing from the server. If i open them on the BB they then disappear from the BB. They remain in the Inbox as seened by the BB and in the Inbox as seen by outlook.
|
Re: Read emails disappearing from handheld
This makes even less sense now... I'm pulling the yellow handles and getting out.
|
Re: Read emails disappearing from handheld
Quote:
Emails stay in Outlook inbox at all times Emails appear on BB in inbox folder User reads email on BB and it "disappears" If the user then specifically browses to and opens the "inbox" folder, they can see the messages again on BB? |
All times are GMT -5. The time now is 04:52 PM. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.