BlackBerry Forums Support Community - Keypad lock doesn't last

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- - Keypad lock doesn't last (http://www.blackberryforums.com/showthread.php?t=243984)

angtheflange

01-24-2011 09:26 AM

Keypad lock doesn't last

Please help! I lock the keypad by holding down the A key. This, however, doesn't last and after a few seconds the lights come on again and keypad is now unlocked and the lights won't turn off. Please help, this is using up my battery... My phone is brand new, not even a week old.
:x

aiharkness

01-24-2011 04:36 PM

Re: Keypad lock doesn't last

The first troubleshooting step for weird problems is a hard reset. That is, with the power on, remove the battery for at least 30 seconds. That will correct almost all software glitches.

Have you noticed any other keypad issues?

Have you dropped the device? Gotten it wet? Exposed it to even a little moisture such as a sweaty pocket or humid shower room?
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manjunathcell

01-25-2011 01:02 AM

Re: Keypad lock doesn't last

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manjunathcell

01-25-2011 01:03 AM

Re: Keypad lock doesn't last

anibadi help me

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