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-   -   HOW TO: Clean the Trackball on your Pearl 8100 (

dragosca 07-14-2008 11:01 AM

Good instructions. I have just cleaned mine with no problems.

cwatson78 07-14-2008 08:02 PM

When I purchased my Pearl, I had some problems with the trackball. I was told to give it about a month to "break it in." Well, it's been much longer than a month and I still the same problems. I followed these directions and I'm still having the problems. The ball doesn't respond well but moves around perfectly fine. I have also done a hard reset a few times and I've also reinstalled the software. Should I just purchase a completely new trackball piece including the rollers and such? Is it worth contacting RIM to see if they will mail me one since it's still under warranty?

sharonprod 08-09-2008 10:43 AM

I took my track ball apart for the first time about 30 minutes ago and didn't think to read this thread before I did it! Guess what? Everything worked out fine and my ball now roll downwards with no problem. The only thing I didn't do was the qtip alcohol thing. I'm too afraid to add anything wet to the inside of my phone. It never crossed my mind to do so. It seems too risky.

There was a huge pile of lint stuck on one of the lil screws and it looked spooky. I had my pearl for a few years and boy did the lint in my pockets and purse accumulate. Lol the next time I take it apart (cause I know I'm gonna have to do it again) I'm going to follow these directions.

I don't know what ill do without my pearl (until I get the bold) if my phone died on me.

life 08-13-2008 03:17 AM


stanleybz 08-21-2008 03:10 AM

Thanks I need it :-)

ijevrem 08-29-2008 01:37 PM


Originally Posted by Thatzmister2u (Post 805937)
Mods. This is a GREAT right up! Worth of it's own place! (of course you can buy a new one for $9.99 but still!)


Does anyone know if buying a new trackball will fix select when push. When I press the trackball to select, it does not respond. It does move around the screen and I have tried cleaning it twice.

If buying a new one helps, where do I get it?


coreyoli 08-29-2008 01:53 PM

I tried cleaning mine and it was still very hesitent going up... I ended up purchasing a replacement on eBay for like $10 or something.. Replaced it, working great!!

SmokinOnThatBB 09-28-2008 08:27 PM

Great post, I wish I didn't screw this up completely though. Now I have to deal with Sprint to get a new one. (I bent the metal frame up and the whole thing with the track ball in it came apart.....)

John Clark 09-28-2008 09:05 PM

No, you don't! I already posted in another thread for you....just order a new trackball from - Horizon Wireless, The World’s Cellular Repair Center They're not expensive. Sprint will do nothing for you anyway, except make you buy a new BB.

tedly 09-29-2008 01:31 AM

Thanks for posting this, it looks very informative. I plan on trying this out soon. My question is: will this help with trackball clicking problems? I've read this whole thread and everyone else seems to have problems with scrolling performance. My problem is that the trackball seems to "stick" at times when I click on it. This means I might click on an email message to read it, and it opens the message, decides to reply and then sends the reply before I can do anything to stop it. Or, if I go to some menu it will click two or three selections through before I can get it under control. Is the cleaning procedure going to solve this issue? It all started after I rode my bike around with the thing in my pocket. I think it got moist from sweat. the problem comes and goes.

Just as an FYI, I am currently living in India, which means no access to Horizon Wireless, no easy trackball replacement or any spare parts for the device without a long and frustratingly painfulful search. If I break anything I'm pretty much screwed until I go back home to the US. That's why I'd like to know if taking the thing apart will actually work, before I risk it.

bby31288 10-02-2008 11:01 AM

how did you color

Originally Posted by Dawg (Post 871813)
thats why I colored my led so it doesnt look as dirty lol did you color the ball pink???? I want to do that...

un0 10-02-2008 12:12 PM


Originally Posted by tedly (Post 1118559)
That's why I'd like to know if taking the thing apart will actually work, before I risk it.

I had the same problems and i cleaned up ant now everything is o.k.
It's very easy to do

jacob06 10-08-2008 02:34 PM

Thanks again great help and great post...becarefull of the little metal clip

djdonnyk 10-18-2008 04:32 PM

This is great!!

dlpisgreat 10-24-2008 09:40 AM

I purchased my new trackball from for $13 USD.
Came in about 3-4 days. New ball went in well and provided a nice feedback that it was moving around. The original ball was smooth and was redish looking in comparison to a new one.

MrTelephoneMan13 10-30-2008 08:49 AM

Any recommendations as to where a new trackball can be purchases?

dlpisgreat 10-30-2008 08:52 AM


Look above your original post :smile:


Originally Posted by MrTelephoneMan13 (Post 1152691)
Any recommendations as to where a new trackball can be purchases?

John Clark 10-30-2008 10:10 AM

Wirelessly posted (BB 11020)

A BB Forums sponsor and all-around good guy.

cnbbman 10-31-2008 08:00 AM

Soo COOL!!

erichall1 10-31-2008 10:17 PM

Rip off

Originally Posted by Grifter801 (Post 805932)
If you do happen to break something or are too timid to try the above, you can always buy replacement parts at I haven't used them personally, but they do have the parts. is not where to buy a new trackball. Total burn there. $49. Anyone got a link to the trackballs priced at $9.99? Thanx

Edit: Doh! Nevermind, eBay of course.

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