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-   -   Why can't my DTEK50 open attachments? (http://www.blackberryforums.com/showthread.php?t=267860)

maggiestrutt 07-06-2017 10:17 AM

Why can't my DTEK50 open attachments?
 
My DTEK 50 won't open pdfs and jpgs in emails. My Curve 8520 does it with no trouble. What's the problem?

sfreibur 07-08-2017 10:11 AM

Re: Why can't my DTEK50 open attachments?
 
To open attachments on your Dtek50, you need to ensure you have the appropriate app installed. For example if your attachment is a PDF document, you need to Adobe Reader installed. Let me know if this helps.

maggiestrutt 07-09-2017 07:23 AM

Re: Why can't my DTEK50 open attachments?
 
Thanks, I've downloaded the app and that worked fine. It took a long time to open, but got there eventually!


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