Cannot activate new users on BES 5 - 0x0424
When we create a new account on BES 5.0.4 MR5 - Domino 8.5.3 the user stays in status: Failed to start. Profile document gets created, but no state database:
07/14/2016 08:51:25 {USER/ORG} Successfully created Profile Document for record 878, user USER/ORG, NID=2272 07/14/2016 08:51:25 {USER/ORG} Mail File changing from CN=USER/O=ORG to Mail\userifle.nsf for user USER/ORG 07/14/2016 08:51:25 Recovery Manager: Assigning new DBIID for X:\IBM\Domino\Data\BES\state\523801040.nsf (need new backup for media recovery). 07/14/2016 08:51:25 {USER/ORG} Could not update user's ACL entry for new state database (The name is not in the list. 0x0424) 07/14/2016 08:51:26 {USER/ORG} Unable to initialize BlackBerry user (ID=878, NoteID=2272) - will retry in 5 minutes then this state database does not exist. The directories are up to date with the person documents, already restarted the servers, tried to move to the standby node - still the same. Any ideas? |
Re: Cannot activate new users on BES 5 - 0x0424
Well, 2 days later and if anyone is interested, apparently the ACL of bbsd.ntf was changed and the entry [BBSDUser] was removed. This apparently is replaced with the user's actual username when the database is created. Re-adding the entry resolved it.
|
Re: Cannot activate new users on BES 5 - 0x0424
Most users who are in need of BES information or support use the BES Admin forum here to offer info or get info.
BES Admin Corner - BlackBerry Forums Support Community |
All times are GMT -5. The time now is 10:35 PM. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.