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-   General 9800 Series Discussion - Torch (http://www.blackberryforums.com/forumdisplay.php?f=142)
-   -   Talking into a tin can (http://www.blackberryforums.com/showthread.php?t=233161)

junior1790 08-12-2010 08:54 AM

Talking into a tin can
 
Just picked up mine, i dig it except it sounds like a metallic echo when i'm on the phone... Anyone else get that?

knottyrope 08-12-2010 10:20 AM

just using the phone only?

gtivr6r 08-12-2010 01:59 PM

Just tested mine with a few guys at work and they say it sounds fine with and without Bluetooth ear thingy. (y)

junior1790 08-12-2010 02:38 PM

yes, when im on the actual phone its sort of a metal, reverberation sound... very weird..

gtivr6r 08-12-2010 02:51 PM

Quote:

Originally Posted by junior1790 (Post 1640240)
yes, when im on the actual phone its sort of a metal, reverberation sound... very weird..

If i recall, the Crackberry.com guys had that issue too in some cases.

Might want to read through their review, may find a solution.

Vikings68 08-12-2010 05:15 PM

Quote:

Originally Posted by junior1790 (Post 1640240)
yes, when im on the actual phone its sort of a metal, reverberation sound... very weird..

WHEH... I'm getting the same thing with my new 9800. I wonder if there is a fix or a possible exchange...

wifiberry 08-12-2010 11:12 PM

Same here. I was in AT&T a long time buying mine so I forgot to try the phone once they activated it. On the drive home, I got a call. I was in a known good coverage area, but call quality was metallic sounding. Too late to go back, I will return it tomorrow.
Posted via BlackBerryForums.com Mobile

sean76 08-14-2010 08:49 AM

Mine has it as well...Going back to my Trusty Bold 9700 after the weekend.
Posted via BlackBerryForums.com Mobile

dz8 08-14-2010 12:54 PM

I don't have that problem. My calls sound fine.

Joshiyama 08-14-2010 05:26 PM

Mine sounds like that also. I think it could be a design thing, than again it may be fixed with an OS update.
Posted via BlackBerryForums.com Mobile

hmong 08-14-2010 06:55 PM

Need A New Sim Card?
 
Other than the "Robotic" sound of speaking into a Tin Can mentioned here, I also noticed in the last 48 hours that I DO HAVE more dropped calls than the last 2 years combined while I had a curve and a bold.

After my 6th or 7th dropped call on the highway, I decided to call AT&T to find out if this was a network issue or device issue.

The rep was quite professional, ran some tests over his end, looked up my account and asked if I received a new SIM card. Of course not! why would I need a new one when I can just replace the old one into my new Torch. He then told me a newer device sometimes need new SIM card to better "function" with it, especially my SIM card has been almost 2 years old.

Anyways, a new SIM card is in the mail and on-route, we will see if it makes things better.

dz8 08-14-2010 07:53 PM

I'm skeptical... that said, I did have a lot of drops with my 9000 and I have yet to have one with the 9800 in the same areas. I did get a new sim card.

What exactly is the tin can sound? I really haven't noticed anything with call quality. It sounds great to me but maybe I'm miss understanding what you guys are describing?

hmong 08-14-2010 10:22 PM

Quote:

Originally Posted by dz8 (Post 1641447)
I'm skeptical... that said, I did have a lot of drops with my 9000 and I have yet to have one with the 9800 in the same areas. I did get a new sim card.

What exactly is the tin can sound? I really haven't noticed anything with call quality. It sounds great to me but maybe I'm miss understanding what you guys are describing?


If you are not noticing it, maybe your deivce is totally fine. It's very noticeable... almost like you speaking into the phone and you can hear your voice being distortred/unnatural. Try holding up an empty coke can next to your mouth and speak into it. (Let's the best I can describe)

dz8 08-15-2010 01:52 AM

Hmm, definitely not having that problem. I'll keep my ears open though.

VRaptor 08-15-2010 02:11 PM

call quality is excellent on my torch.(y)

junior1790 08-15-2010 07:46 PM

Quote:

Originally Posted by hmong (Post 1641435)
Other than the "Robotic" sound of speaking into a Tin Can mentioned here, I also noticed in the last 48 hours that I DO HAVE more dropped calls than the last 2 years combined while I had a curve and a bold.

After my 6th or 7th dropped call on the highway, I decided to call AT&T to find out if this was a network issue or device issue.

The rep was quite professional, ran some tests over his end, looked up my account and asked if I received a new SIM card. Of course not! why would I need a new one when I can just replace the old one into my new Torch. He then told me a newer device sometimes need new SIM card to better "function" with it, especially my SIM card has been almost 2 years old.

Anyways, a new SIM card is in the mail and on-route, we will see if it makes things better.

I'm definitely seeing more dropped calls also... aside from those 2 issues, torch is cool..

hmong 08-15-2010 11:42 PM

Still don't have my new SIM yet, will post an update once I receive it. I think the new SIM will probably fix the drop calls, but that "Tin Can" kind of voice might not go away until they do a OS upgrade, or it might just be a form factor issue.

Stinsonddog 08-16-2010 09:48 AM

I have great sound on mine.

JEEPers 08-16-2010 09:51 AM

Have you guys actually turned down the volume on the bluetooth earpiece if you use it? Also make sure you do a quick battery pull. I doubt the sim car would cause your problem unless you still have an old 64K sim card from singular.

gtivr6r 08-16-2010 01:23 PM

Quote:

Originally Posted by JEEPers (Post 1642146)
Have you guys actually turned down the volume on the bluetooth earpiece if you use it? Also make sure you do a quick battery pull. I doubt the sim car would cause your problem unless you still have an old 64K sim card from singular.

Yes, I've had to reduce the volume with my Bluetooth ear piece too.
Seems the Torch amplifies it much more than my Bold 9000 did.


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