AT&T BIS Issues?
I'm having problems with BIS. First, I wasn't receiving GMail. Second, I wasn't able to log into the BIS site (gave invalid password error). Third, once logged in, I couldn't send service books in my attempt to resolve the first issue (error message said "Unable to send service books"). I haven't received a GMail in thirty minutes now, despite sitting in my inbox.
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Yeah I think they might be having some kind of issue.
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It's International,just got off the line with RIM.
BIS is bricked across the board. |
Quote:
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WSFR11679
Due to a RIM maintenance email domains Hotmail, Live, Passport, and Sympatico have become invalidated. Re-validating of these e-mails is required. Also due to this the BIS admin site is slow as many people are trying to re-validate these account Thats the inclusive text in the ticket. |
hmmm..I didn't realize that I wasn't getting any emails till I got like 8 or so at once..so I tried to get into BIS to re-send my service bookings thinking maybe the system had a hic-up. If I had known that the revalidation of certain email domains was going on, I had done that at that time when I was able to get in. Now, I am getting the previously stated error messages...Crazy!
looks outdated to have hotmail or the othe fancy email domains why not get an email domain without requiring those chaotic revalidation effort. I still don't understand why it would bring my other email address deliveries down...all unrelated to MS..hmmm |
I just spoke with my representative with RIM as well and he has confirmed that BIS is goofed globally.
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RIM is starting to come back up with limited issues for customers with hotmail and live email accounts.
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