PIN Lookups with DOMINO
 

Anyone familiar of a method within a Domino environment to lookup PIN numbers?

I think this is built-in already for those BlackBerry users within the BlackBerry Domain.

For examples:-

(1) If you lookup a user that also has a BlackBerry account in the BlackBerry Domain (aka BESMgmt DB) that you belongs, then PIN number is populated in the record returned.

(2) If you lookup a user that does not has a BlackBerry account in the BlackBerry Domain that you belongs, then no PIN number is returned.

Above are from my observations. Others may have more information.

We're not getting PINs returned.
I called Blackberry support, many times.. spoke to different engineers.
Each told me: This can't be done.
Please... any idea how you're doing this?

Above are from my observations. Others may have more information.

Your statement is correct. I think the PIN is coming from SQL.

Yes, I understand I can get the PINs out of the SQL database, by:

use BESMgmt
go

select
DisplayName,
UserName,
PIN
from UserConfig
go

BUT, I do not understand why I can not Look up PINs
Is it a BES version issue, Domino version issue...
Handheld OS issue? Or simply because the PIN field isn't within the BES/Domino servers NAB?

@Mikey_AGBoston...What's your Domino version? PINs appear on our Lookups as well, with Windows 2003 R2 SP2, remote SQL 2005, BES 4.1.6.55 on Domino 6.5.4 FP2.

Range of handheld OS (4.0 and higher, doesn't matter). I guess during the Chile earthquake our users down there were using BlackBerry PIN for communication when not much else worked.

Like others havesaid, the Lookup function automatically returns the PIN along with the other contact data. There is nothing to configure.

It works both when you perform a Lookup in the Contacts app and also when you choose Compose PIN from the email app, type the name of the person and choose Lookup.

Unless you are saying you are looking up PIN like this:-

In the Contacts, click "Lookup", enter a <PIN#> and expects a return of result. If so, 100% cannot. Why? Lookup = NotesAPI call to Domino Directory. PIN number is a SQL record in the userconfig table and not part of the Domino data. If you are looking up a contact that is also a BlackBerry user in the BlackBerry Domain, then the BES messaging agent returns the Domino data from the NAMES.NSF and merge the PIN number value from the SQL configuration database.

OK - there's my answer. Thank you Sir Topham Hatt.

Np, Mikey_AGBoston. Trying hard to live it up as Thomas has recently been a really useful engine 8-)