BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   General BlackBerry Passport Discussion - BlackBerry 10 (http://www.blackberryforums.com/forumdisplay.php?f=163)
-   -   Why can't my DTEK50 open attachments? (http://www.blackberryforums.com/showthread.php?t=267860)

maggiestrutt 07-06-2017 10:17 AM

Why can't my DTEK50 open attachments?
 
My DTEK 50 won't open pdfs and jpgs in emails. My Curve 8520 does it with no trouble. What's the problem?

sfreibur 07-08-2017 10:11 AM

Re: Why can't my DTEK50 open attachments?
 
To open attachments on your Dtek50, you need to ensure you have the appropriate app installed. For example if your attachment is a PDF document, you need to Adobe Reader installed. Let me know if this helps.

maggiestrutt 07-09-2017 07:23 AM

Re: Why can't my DTEK50 open attachments?
 
Thanks, I've downloaded the app and that worked fine. It took a long time to open, but got there eventually!


All times are GMT -5. The time now is 03:02 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.