BES 10.2 MR7 fails to run
running BES 10.2 MR5
Tried running MR7 for BES 10.2 today, but it would not even load, never mind run. This is after MR6 failed to complete previously.
Is a VM 2008 R2 SP1 server, built to BB specs. Has >1,500 users on it. Connects to Exchange 2007 SP3 Rollup15.
Logged in with the BESADMIN account used to build/run the server, which is a local admin.
I get a APPCRASH error, which registers an Application log error ID 1000, Source "Application Error". Content below:
Faulting application name: Setup.exe_BlackBerry product, version: 10.2.7.8, time stamp: 0x564cdbb2Points towards an issue with msxml6.dll, but have re-registered this, re-booted & run SFC /SCANNOW without anything flagged.
BES works fine.
Does anyone have advice on this?
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