Errors observed on the BES
Does anyboby have an explanation for the following errors
1.) 20070921\EDEMUMEXTAPP007_MAGT_01_20070921_0001.txt (12636): [20539] (09/21 04:14:32.471):{0x14E4} {pravin.nair@edelcap.com} RescanPIMItems(3) failed: ERR_NETWORK_PROBLEM 2.) [40720] (09/24 13:33:28.566):{0x1158} MAPI call failed. Error 'Network problems are preventing connection to the Microsoft Exchange Server computer.', LowLevelError 6, Component 'Microsoft Exchange Server Information Store', Context 1300 3.) Type: Warning Date: 20/09/2007 Time: 13:33:28 Event: 20000 Source: BackupConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BackupConnector ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoSetValue] SQL error: [0x80004005 [DBNETLIB][ConnectionWrite (WrapperWrite()).]General network error. Check your network documentation.] Source: [Microsoft OLE DB Provider for SQL Server] SQL State: [08S01] NativeError: [11] - Gene Type: Warning Date: 20/09/2007 Time: 13:33:28 Event: 20000 Source: BackupConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BackupConnector ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoSetValue] COM Error 0x80004005 - Unspecified error - Source: "Microsoft OLE DB Provider for SQL Server" - Description "[DBNETLIB][ConnectionWrite (WrapperWrite()).]General network error. Check your network documentation." Type: Warning Date: 20/09/2007 Time: 13:33:28 Event: 20000 Source: BackupConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BackupConnector ) could not be found. It contains the following insertion string(s): . COM Error 0x80004005 in ConnectionItem::ValidateConnection() - Connection failure - Unspecified error Type: Warning Date: 20/09/2007 Time: 13:33:28 Event: 20000 Source: BackupConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BackupConnector ) could not be found. It contains the following insertion string(s): . COM Error 0x80004005 in ConnectionItem::ConnectToDB() - Unspecified error - Unspecified error (connection string - Provider=SQLOLEDB;Server=EDEMUMEXTAPP007;Database= BESMgmt;Trusted_Connec tion=Yes) Type: Warning Date: 20/09/2007 Time: 13:33:28 Event: 20000 Source: BackupConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BackupConnector ) could not be found. It contains the following insertion string(s): . [ODBCDatabase::CheckConnection] ReInitializePool failed Type: Warning Date: 20/09/2007 Time: 13:33:28 Event: 20000 Source: BackupConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BackupConnector ) could not be found. It contains the following insertion string(s): . ConnectionPool::GetConnection(): Unable to find available connection, because the Connection pool is uninitialized Type: Warning Date: 20/09/2007 Time: 13:33:28 Event: 20000 Source: BackupConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BackupConnector ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoGetFirstValue] Unable to get connection ------------------------------------ 4.) Type: Warning Date: 20/09/2007 Time: 13:24:28 Event: 20000 Source: DevMgmtConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( DevMgmtConnector ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoGetFirstValue] SQL error: [0x80004005 [DBNETLIB][ConnectionWrite (WrapperWrite()).]General network error. Check your network documentation.] Source: [Microsoft OLE DB Provider for SQL Server] SQL State: [08S01] NativeError: [11] Type: Warning Date: 20/09/2007 Time: 13:25:08 Event: 20000 Source: DevMgmtConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( DevMgmtConnector ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoGetFirstValue] Unable to get connection Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: DevMgmtConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( DevMgmtConnector ) could not be found. It contains the following insertion string(s): . COM Error 0x80004005 in ConnectionItem::ConnectToDB() - [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. - Unspecified error (connection string - Provider=SQLOLEDB;Server=EDEMUMEXTAPP007;Database= BESMgmt;Trusted_Connec tion=Yes) Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: DevMgmtConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( DevMgmtConnector ) could not be found. It contains the following insertion string(s): . [ODBCDatabase::CheckConnection] ReInitializePool failed Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: DevMgmtConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( DevMgmtConnector ) could not be found. It contains the following insertion string(s): . ConnectionPool::GetConnection(): Unable to find available connection, because the Connection pool is uninitialized Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: DevMgmtConnector Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( DevMgmtConnector ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoGetFirstValue] Unable to get connection -------------------------------------------------- 5.) Type: Warning Date: 20/09/2007 Time: 13:49:59 Event: 20000 Source: BlackBerry Router Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Router ) could not be found. It contains the following insertion string(s): . [RELAY_SRP:UNKNOWN:00984698] Error_sending_data, ERROR=10057 Type: Warning Date: 20/09/2007 Time: 13:49:59 Event: 20000 Source: BlackBerry Router Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Router ) could not be found. It contains the following insertion string(s): . [RELAY_SRP:UNKNOWN:00984698] Send_failure ------------------------------------ 6.) Type: Warning Date: 20/09/2007 Time: 23:26:43 Event: 20000 Source: BlackBerry Controller Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Controller ) could not be found. It contains the following insertion string(s): . Unable to query service status of Dispatcher 'EDEMUMEXTAPP007': 1726 Type: Warning Date: 20/09/2007 Time: 23:26:43 Event: 20000 Source: BlackBerry Controller Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Controller ) could not be found. It contains the following insertion string(s): . Could not connect to Service Control Manager at \\127.0.0.1: 1721 Type: Warning Date: 20/09/2007 Time: 23:26:43 Event: 20000 Source: BlackBerry Controller Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Controller ) could not be found. It contains the following insertion string(s): . Unable to reconnect to Dispatcher 'EDEMUMEXTAPP007' ------------------------------------ 7.) Type: Warning Date: 20/09/2007 Time: 13:25:23 Event: 40578 Source: BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 40578 ) in Source ( BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 ) could not be found. It contains the following insertion string(s): . CDO helper 07970008 - worker thread 000014fc not responding, Calling ProcessReqRespFromMapi Type: Warning Date: 21/09/2007 Time: 19:50:04 Event: 20265 Source: BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20265 ) in Source ( BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 ) could not be found. It contains the following insertion string(s): . {mayuresh.karnik@edelcap.com} MAPIMailbox::GetNewDeletedMessages - GetContentsTable (0x80040115) failed Type: Warning Date: 20/09/2007 Time: 13:25:14 Event: 20000 Source: BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 ) could not be found. It contains the following insertion string(s): . ConnectionPool::GetConnection(): Unable to find available connection, because the Connection pool is uninitialized Type: Warning Date: 20/09/2007 Time: 13:25:14 Event: 20000 Source: BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Messaging Agent EDEMUMEXTAPP007 Agent 1 ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoGetFirstValue] Unable to get connection ------------------------------------------------------------- 8.) Type: Warning Date: 20/09/2007 Time: 13:24:46 Event: 20659 Source: BlackBerry Dispatcher EDEMUMEXTAPP007 Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20659 ) in Source ( BlackBerry Dispatcher EDEMUMEXTAPP007 ) could not be found. It contains the following insertion string(s): . CheckValidConnection: COM exception Type: Warning Date: 20/09/2007 Time: 13:24:46 Event: 20641 Source: BlackBerry Dispatcher EDEMUMEXTAPP007 Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20641 ) in Source ( BlackBerry Dispatcher EDEMUMEXTAPP007 ) could not be found. It contains the following insertion string(s): . COM Error 0x46F040 in CheckValidConnection - [DBNETLIB][ConnectionWrite (WrapperWrite()).]General network error. Check your network documentation. - Unspecified error ------------------------------ 9.) Type: Warning Date: 20/09/2007 Time: 13:24:28 Event: 20000 Source: BlackBerry Policy Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Policy Service ) could not be found. It contains the following insertion string(s): . COM Error 0x80004005 in ConnectionItem::ValidateConnection() - [DBNETLIB][ConnectionRead (recv()).]General network error. Check your network documentation. - Unspecified error Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: BlackBerry Policy Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Policy Service ) could not be found. It contains the following insertion string(s): . COM Error 0x80004005 in ConnectionItem::ConnectToDB() - [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. - Unspecified error (connection string - Provider=SQLOLEDB;Server=EDEMUMEXTAPP007;Database= BESMgmt;Trusted_Connec tion=Yes) Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: BlackBerry Policy Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Policy Service ) could not be found. It contains the following insertion string(s): . SCS::ThreadProc - ReInitializePool failed Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: BlackBerry Policy Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Policy Service ) could not be found. It contains the following insertion string(s): . ConnectionPool::GetConnection(): Unable to find available connection, because the Connection pool is uninitialized Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: BlackBerry Policy Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Policy Service ) could not be found. It contains the following insertion string(s): . SCS::GetRoutingInfo - Unable to get a connection from the connection Pool Type: Error Date: 20/09/2007 Time: 13:24:58 Event: 10000 Source: BlackBerry Policy Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 10000 ) in Source ( BlackBerry Policy Service ) could not be found. It contains the following insertion string(s): . SCS::CheckSRPInfoUpdated - Unable to get server routing info Type: Warning Date: 20/09/2007 Time: 13:24:58 Event: 20000 Source: BlackBerry Policy Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Policy Service ) could not be found. It contains the following insertion string(s): . SCS::ThreadProc - CheckSRPInfoUpdated failed ---------------------------------------------------- 10.) Type: Warning Date: 20/09/2007 Time: 13:24:29 Event: 20000 Source: BlackBerry Synchronization Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Synchronization Service ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoSetValue] SQL error: [0x80004005 Connection failure] Source: [Microsoft OLE DB Provider for SQL Server] SQL State: [08S01] NativeError: [0] Type: Warning Date: 20/09/2007 Time: 13:25:00 Event: 20000 Source: BlackBerry Synchronization Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Synchronization Service ) could not be found. It contains the following insertion string(s): . COM Error 0x80004005 in ConnectionItem::ConnectToDB() - [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. - Unspecified error (connection string - Provider=SQLOLEDB;Server=EDEMUMEXTAPP007;Database= BESMgmt;Trusted_Connec tion=Yes) Type: Warning Date: 20/09/2007 Time: 13:25:00 Event: 20000 Source: BlackBerry Synchronization Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Synchronization Service ) could not be found. It contains the following insertion string(s): . [ODBCDatabase::CheckConnection] ReInitializePool failed Type: Error Date: 20/09/2007 Time: 13:25:00 Event: 16063 Source: BlackBerry Synchronization Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 16063 ) in Source ( BlackBerry Synchronization Service ) could not be found. It contains the following insertion string(s): . [SYNC-DSession] Failed to update CLID in SyncUserState table. [Sachin Khandelwal:53, CLID=359] Type: Warning Date: 20/09/2007 Time: 13:25:02 Event: 20000 Source: BlackBerry Synchronization Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Synchronization Service ) could not be found. It contains the following insertion string(s): . ConnectionPool::GetConnection(): Unable to find available connection, because the Connection pool is uninitialized Type: Warning Date: 20/09/2007 Time: 13:25:02 Event: 20000 Source: BlackBerry Synchronization Service Category: None User: N/A Computer: EDEMUMEXTAPP007 Description: The description for Event ID ( 20000 ) in Source ( BlackBerry Synchronization Service ) could not be found. It contains the following insertion string(s): . [ODBCRecord::DoGetFirstValue] Unable to get connection 11.) error occurred at 13:35 [40720] (09/24 13:33:28.566):{0x1158} MAPI call failed. Error 'Network problems are preventing connection to the Microsoft Exchange Server computer.', LowLevelError 6, Component 'Microsoft Exchange Server Information Store', Context 1300 If anybody has a solution for any of these problems , would great help for me as my Server is HANGING quite frequently and only solution left out for me is to restart the Server. |
First question: What version and Service Pack of BES are you running?
It looks like you're having significant network problems with your BES communicating to your SQL & Exchange servers. I'd recommend searching the forums and the BlackBerry Technical Solution Center for some assistance and attacking each issue one at a time. |
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