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-   -   Device loses emails every few days (http://www.blackberryforums.com/showthread.php?t=94802)

kcain 09-12-2007 11:56 AM

Device loses emails every few days
 
Hello,
Every few days, my only 8830 user loses all email that is older than a day. The blackberry continues to store all new emails until its next data loss occurrence. This only happens in the mornings when the user wakes up. Never during the day. Calendar, contact, and notes are not affected. I have wiped and re-synced with our BES multiple times and this continues to happen. Any ideas?

Thatzmister2u 09-12-2007 11:57 AM

This may be the issue:

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

Good luck!

E-

kcain 09-12-2007 12:43 PM

Quote:

Originally Posted by Thatzmister2u (Post 664581)

Thank you for the info. Currently it has 16MB free, then again it just deleted all the mail. I will monitor this and see if there is a significant decrease.

John Clark 09-12-2007 12:51 PM

Please don't double post.

http://www.blackberryforums.com/gene...ng-emails.html


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