blackberry 9720 corrupting downloaded files
 

I'm using the blackberry 9720, my phone is able to download files & display that it has successfully downloaded the file but when try to use the file it says its an unsupported format e.g(for.mp3 files) or the file is corrupt e.g(for .rar files). Please help
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Re: blackberry 9720 corrupting downloaded files
 

BlackBerry devices do not traditionally support .rar files, and I have no issues playing mp3s on any BlackBerry. Are you sure they are mp3 format? As for .rar files, you will have to extract the files on a computer before moving them to your device.

The .rar files display the file is corrupted message when itry to extract them on my pc, .exe files do the same as well, I tried using a different memory card but that didn't work.
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Re: blackberry 9720 corrupting downloaded files
 

The files are not downloaded completely then.

Re: blackberry 9720 corrupting downloaded files
 

If the .rar file is corrupt when you try to open it from a computer, why would you think the file would open with a BlackBerry? Like dc/dc posts, the file probably wasn't downloaded correctly.

Re: blackberry 9720 corrupting downloaded files
 

I know .rar files won't open on my BB. But I've tried countless times to download different files e.g(.pdf, .rar, .exe, etc) & I keep getting the file is corrupt message when I copy them & try to open them on my pc.
Posted via BlackBerryForums.com Mobile

Re: blackberry 9720 corrupting downloaded files
 

Are you in South Africa?

Re: blackberry 9720 corrupting downloaded files
 

I am. Is the problem I'm experiencing related to my area in any way?
Posted via BlackBerryForums.com Mobile

Re: blackberry 9720 corrupting downloaded files
 

Yes. South African carriers throttle and block downloads.

Re: blackberry 9720 corrupting downloaded files
 

Ooh thanks for letting me know,so I guess there's no way around this problem?
Posted via BlackBerryForums.com Mobile

Re: blackberry 9720 corrupting downloaded files
 

You can download while connected to WiFi or use an alternate method to download your files. PC with a transfer or something.

Re: blackberry 9720 corrupting downloaded files
 

Guys I don't believe that the problem I'm experiencing is related to network carriers in any way. Let me explain: I've come to realise that files that I download to memory card are the once which don't work, but those I download to the device do work. For example, I can download a file to my device & it works superbly so, then I immediately download the same file to my memory card only to find that it doesn't work. Any suggestions? I've tried using different memory cards but the results are the same.
Posted via BlackBerryForums.com Mobile

Re: blackberry 9720 corrupting downloaded files
 

It may not be completely the network's fault, but I promise you it is part of it.

Re: blackberry 9720 corrupting downloaded files
 

I doubt that, I think it's related to the way BB handles files on the memory card cause even files that I copy from my pc to the card don't work, but they work when copied to the device memory. But like I said, I tried different memory cards. When I check the size of the files it's 0kbs.
Posted via BlackBerryForums.com Mobile

Re: blackberry 9720 corrupting downloaded files
 

Are you encrypting your media card? Encryption may be causing an issue.

Re: blackberry 9720 corrupting downloaded files
 

Encrypting? How could I be doing that, cause even photos that I take via the phone & save them on the memory card don't display, I just see an icon
Posted via BlackBerryForums.com Mobile

Re: blackberry 9720 corrupting downloaded files
 

List of supported file formats

https://developer.blackberry.com/dev...a1328730952678

Re: blackberry 9720 corrupting downloaded files
 

It seems like the files get corrupted when I'm using the BB browser to download, I've tried using Opera mini & the files work fine after being downloaded but files larger than 20MB have difficulty downloading, so I went on & tried UC browser & it works perfectly. I don't get any error messages from files that I downloaded with it.
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Re: blackberry 9720 corrupting downloaded files
 

LOL! Great spam!