BlackBerry Forums Support Community - torch 9800 , chat apps (pmessenger & whatsapp) work on wifi but not 3g. help pls

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- - torch 9800 , chat apps (pmessenger & whatsapp) work on wifi but not 3g. help pls (http://www.blackberryforums.com/showthread.php?t=241579)

shaft2000

12-13-2010 02:15 AM

torch 9800 , chat apps (pmessenger & whatsapp) work on wifi but not 3g. help pls

Dears

I have new torch 9800. pmessenger and whatsapp are working only on WIFI. they refuse to work on 3G. unlike the browser and google talk. these two are working in both . if u know how to solve it, pls help.

regards

goldensands

12-21-2010 10:53 AM

Re: torch 9800 , chat apps (pmessenger & whatsapp) work on wifi but not 3g. help pls

I also have Bold 9780. The Whatsapp works perfectly under WiFi but it does not work under 3G. What might be the problem?
I sent an email to support (Whatsapp) but I got silly answer saying I have to have a blackberry plan via the GSM operator (I already have it of course)!
Any idea how to fix this issue?

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