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-   -   Can't create custom pin (http://www.blackberryforums.com/showthread.php?t=267936)

SGoodman 09-29-2017 01:22 AM

Can't create custom pin
 
Greetings,

I tried asking this on CrackBerry, but without a response.

I'm trying to create a custom pin. When I open BBM, I tap myself at the top, then tap "Customize my PIN". I then tap the Subscribe button, and get an error message saying "Update BBM: This feature requires an updated version of BBM." So I tap the Update button. It then opens BBM in BlackBerry World, showing version 10.15.7.5 (the latest) already installed.

I've already tried restarting. What else can I try to get past this error message?

Thanks,
Shane.
BlackBerry Z10 STL100-3

tsac 09-29-2017 09:32 AM

Re: Can't create custom pin
 
I tried to do it also and based on what I saw the web site is either having issues or does not exist anymore .
It is not the original BBM it is an add on App.

This link may help you if you can get further than I did.

Getting Started: Everything You Need to Know about BBM Custom PINs | Inside BlackBerry

SGoodman 09-30-2017 03:56 AM

Re: Can't create custom pin
 
Is it possible to download this 'add on app' separately?

Shane.

tsac 09-30-2017 09:12 PM

Re: Can't create custom pin
 
The BBM App is not on the web site any longer. It may be that Blackberry dropped the app. I tried to download the latest BBM and could not .The customize the pin option requires the latest BBM.
The link I gave you states the Blackberry phones running Blackberry 10 OS cannot get a custom pin.

SGoodman 10-02-2017 12:19 AM

Re: Can't create custom pin
 
Quote:

Originally Posted by tsac (Post 1819358)
The BBM App is not on the web site any longer. It may be that Blackberry dropped the app. I tried to download the latest BBM and could not .

I can still see BBM in BlackBerry World.

Quote:

Originally Posted by tsac (Post 1819358)
The link I gave you states the Blackberry phones running Blackberry 10 OS cannot get a custom pin.

The article implies that BlackBerry 10 won't be getting an update. In the comments section, people with BlackBerry 10 said they were able to change their pin.

Shane.

tsac 10-02-2017 01:15 PM

Re: Can't create custom pin
 
I see the same and although it seems possible by some I was not able also. Not sure why but I will keep checking.
The app I'm referencing is the BBM app that allows a custom pin. standard BMM is still available.

SGoodman 10-03-2017 01:23 AM

Re: Can't create custom pin
 
Quote:

Originally Posted by tsac (Post 1819362)
The app I'm referencing is the BBM app that allows a custom pin.

Do you know what version number it is? Or how I can find that out?

I'm running BBM 10.15.7.5.

Thanks,
Shane.

tsac 10-03-2017 09:04 PM

Re: Can't create custom pin
 
Some links I found. Apparently it may be available to download the latest.

BBM Custom PIN Terms of Service

BBM for Android & iPhone iOS is Here - Download BBM - Global

https://crackberry.com/real-time-you...W7DjMUKBTxf.97

DASKFERY 10-30-2017 11:41 PM

Re: Can't create custom pin
 
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DASKFERY 10-30-2017 11:42 PM

Re: Can't create custom pin
 
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DASKFERY 10-30-2017 11:42 PM

Re: Can't create custom pin
 
thnksssssssssssss

DASKFERY 10-30-2017 11:42 PM

Re: Can't create custom pin
 
thnksssss

DASKFERY 10-30-2017 11:43 PM

Re: Can't create custom pin
 
thnkss

DASKFERY 10-30-2017 11:43 PM

Re: Can't create custom pin
 
thnks

DASKFERY 10-30-2017 11:44 PM

Re: Can't create custom pin
 
thnkssssssssss

DASKFERY 10-30-2017 11:45 PM

Re: Can't create custom pin
 
thnkssssssssssssss

DASKFERY 10-30-2017 11:45 PM

Re: Can't create custom pin
 
thnkssssssssssss

DASKFERY 10-30-2017 11:46 PM

Re: Can't create custom pin
 
thnksssssssssssssssss

DASKFERY 10-30-2017 11:47 PM

Re: Can't create custom pin
 
thnkssssss

DASKFERY 10-30-2017 11:48 PM

Re: Can't create custom pin
 
thnksssssssssss


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