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- General 9700 Series Discussion - Bold 2 (http://www.blackberryforums.com/forumdisplay.php?f=135)

- - Need Help ! (http://www.blackberryforums.com/showthread.php?t=261937)

iddinXariff

10-14-2012 04:49 AM

Need Help !

I have a problem with my blackberry bold 9700. Yesterday, i was using my phone, suddenly my phone rebooted it self and when it turns on, my screen goes white and there is a ' BlackBerry Wirelessly HandHeld ' in the middle of the screen, and there is a ' 1997-2008 RIM ' at the bottom of my screen. I dont know whats going on, and I hope u guys can help me. Thank You.

iddinXariff

10-14-2012 04:58 AM

Re: Need Help !

Please help me, i really need my phone. =]

dc/dc

10-14-2012 06:23 AM

Re: Need Help !

It sounds like it's wiping. You should connect it to a PC that has Desktop Manager installed on it.

iddinXariff

10-14-2012 07:11 AM

Re: Need Help !

may i know what do u mean by ' wiping ' ?

rambo47

10-14-2012 09:35 AM

Re: Need Help !

By "wiping" he's saying it sounds like it's erasing all the data on it.

iddinXariff

10-14-2012 10:19 AM

Re: Need Help !

Why did my blackberry does this ' wiping ' ? And how can i fix it?

iddinXariff

10-16-2012 02:12 AM

Re: Need Help !

Help me please. I prefer a step by step guide.

dc/dc

10-16-2012 09:28 AM

Re: Need Help !

Quote:

Originally Posted by iddinXariff (Post 1789818)

Why did my blackberry does this ' wiping ' ? And how can i fix it?

What were you doing right before this happened?

Quote:

Originally Posted by iddinXariff (Post 1789945)

Help me please. I prefer a step by step guide.

There isn't one for troubleshooting.

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