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-   -   Enterprise is locked after a few minutes (http://www.blackberryforums.com/showthread.php?t=257968)

Andy_k98 02-24-2012 11:30 AM

Enterprise is locked after a few minutes
 
does anyine know if it is possible to change the lenght of time before you are requirerd to re enter your password to unlock enterprise email on PB?

NJBlackBerry 02-24-2012 11:34 AM

Re: Enterprise is locked after a few minutes
 
Once it is set by the BES Administrators, you can't change it.

Andy_k98 02-24-2012 11:47 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by NJBlackBerry (Post 1768958)
Once it is set by the BES Administrators, you can't change it.

I was not able to see anywhere on BES where I can change the setting

Medic48 02-25-2012 01:55 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by Andy_k98 (Post 1768959)
I was not able to see anywhere on BES where I can change the setting

Are you the designated Corporate BES Administrator?

--Phil

Andy_k98 02-25-2012 10:14 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by Medic48 (Post 1769039)
Are you the designated Corporate BES Administrator?

--Phil

yes

penguin3107 02-25-2012 10:17 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by Andy_k98 (Post 1769085)
yes

Any BES admin should know how to set a password timeout via IT Policy.
This is BES admin 101. I would suggest a review of the BES admin documentation.

smoothadmin 02-25-2012 10:28 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by NJBlackBerry (Post 1768958)
Once it is set by the BES Administrators, you can't change it.

Sorry did Fusion Mobile come out?. :)

A.

NJBlackBerry 02-25-2012 10:36 AM

Re: Enterprise is locked after a few minutes
 
Huh? It wasn't obvious from the OP that he was a BES Admin.

smoothadmin 02-25-2012 11:00 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by NJBlackBerry (Post 1769092)
Huh? It wasn't obvious from the OP that he was a BES Admin.

We are in the playbook section. RIM already announced before the PB OS2 came out that Mobile Fusion would not be available until end of March 2012.

So it would seem that either RIM released it early which is odd, or the enterprise password he's talking about is the one you create after you add an exchange account to your PB. Like I have already done, even though I am not on BES. :)

A.

Andy_k98 02-25-2012 12:52 PM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by smoothadmin (Post 1769095)
We are in the playbook section. RIM already announced before the PB OS2 came out that Mobile Fusion would not be available until end of March 2012.

So it would seem that either RIM released it early which is odd, or the enterprise password he's talking about is the one you create after you add an exchange account to your PB. Like I have already done, even though I am not on BES. :)

A.

it is the password that was added when i created exchange account on playbook with the release of os2

Andy_k98 02-25-2012 12:53 PM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by penguin3107 (Post 1769086)
Any BES admin should know how to set a password timeout via IT Policy.
This is BES admin 101. I would suggest a review of the BES admin documentation.

most helpful keep up the good work

NJBlackBerry 02-25-2012 02:22 PM

Re: Enterprise is locked after a few minutes
 
Probably advice you should take...

mfluckiger 02-25-2012 03:34 PM

Re: Enterprise is locked after a few minutes
 
I am also experiencing this issue. After installing OS2 and adding an enterprise email account, the PB asked for a password. This is not an administrator assigned and managed password but one the PB user adds on the fly during setup of the account on the PB.

I would like to know where you go to either change this password or change the time that elapses before the email locks? It does not appear to be something that is easy to find.

Any tips will be appreciated.

Ericarcher57 02-25-2012 06:36 PM

Re: Enterprise is locked after a few minutes
 
I too would like to know how to change this timer, it has nothing to do with BES (I am BES admin too). This is the Blackberry Balance that is activated when an ActiveSync email account to an exchange server is created. Its a nice idea but a major PITA as it forces the use of a complex secure password and seems to have no way of altering the time out to locking.

smoothadmin 02-26-2012 10:12 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by Andy_k98 (Post 1769105)
it is the password that was added when i created exchange account on playbook with the release of os2

Until mobile fusion comes out and your company spends the few grand on it, oh and this providing you have BES 5.x installed (not bes express). You won't be able to change the enterprise password time out period.

Besides why would you want to increase it?

It's bad practice to turn off security on something that is very important such as work email as most companies that are smart want to have very little data leakage in their environment.

I enjoy the playbooks security features as it stands now. Something that possibly Apple will pickup on one day. The iPad2 has no security, so if someone is looking on your iPad they can snoop inside your emails which on a business is very bad.

A.

smoothadmin 02-26-2012 10:14 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by Ericarcher57 (Post 1769132)
I too would like to know how to change this timer, it has nothing to do with BES (I am BES admin too). This is the Blackberry Balance that is activated when an ActiveSync email account to an exchange server is created. Its a nice idea but a major PITA as it forces the use of a complex secure password and seems to have no way of altering the time out to locking.

This is your answer if you have BES 5.x installed (works only on non-express).

BlackBerry - Mobile Fusion - Manage BlackBerry iOS & Android Devices in Canada

NJBlackBerry 02-26-2012 12:07 PM

Re: Enterprise is locked after a few minutes
 
So if you are using Exchange Active Sync to get your mail, wouldn't the password/timeout be governed by the EAS security controls?

smoothadmin 02-27-2012 11:19 AM

Re: Enterprise is locked after a few minutes
 
Quote:

Originally Posted by NJBlackBerry (Post 1769211)
So if you are using Exchange Active Sync to get your mail, wouldn't the password/timeout be governed by the EAS security controls?

Maybe but this doesn't require a BESAdmin as so many people in this thread believe it does! :)

NJBlackBerry 02-27-2012 11:21 AM

Re: Enterprise is locked after a few minutes
 
Until later in the thread I didn't notice it was a PlayBook.
Since you have so many issues with the PlayBook, I am sure you understand.

knottyrope 02-27-2012 01:29 PM

Re: Enterprise is locked after a few minutes
 
Does your playbook have a password on it?


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