BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   General 9600 Series Discussion - Tour (http://www.blackberryforums.com/forumdisplay.php?f=133)
-   -   How to reinstall Documents to Go? (http://www.blackberryforums.com/showthread.php?t=197792)

sticker99 07-20-2009 12:17 AM

How to reinstall Documents to Go?
 
hi everyone, i got my new tour, but I unininstalled my documents to go app, and i really want it back... i'm using pocketmac and not the conventional PC BB desktop manager since I'm using a mac and not a PC....

any idea how I can re-install it? don't tell me I have to reflash my phone with the ROM again...

I got a CD with my phone but its basically only a user guide....

maybe i need to install the PC version of desktop manager to do it through the PC? thanks.

kurichan 07-20-2009 09:07 AM

Resending the service books might do the trick on this one?

2 Samuel 22 07-20-2009 11:16 AM

Not what you want to hear but Documents To Go will need to be reinstalled on a PC using DM and the full OS install here: http://www.blackberryforums.com/gene...ilanguage.html

sticker99 07-20-2009 11:44 AM

damn it! I'm an idiot for doing that.... I don't need it just yet so im gonna hold off reflashing

BBDummy 07-20-2009 04:37 PM

Don't need to use DM and full OS install. You can go to PDA Software - BlackBerry Software, iPhone Software, iPod touch Software, Palm OS Software, webOS Software, Google Android Software, Windows Mobile Software, Windows Smartphone Software, Symbian S60 Software - Developed By DataViz on your Blackberry browser and follow the link for "Your Device Comes with Documents to Go!"

sticker99 07-23-2009 07:53 PM

Quote:

Originally Posted by BBDummy (Post 1433216)

thanks, but that doesn't do nothing, that only tells me that the program is installed (probably based on BB version #) which it isn't...it only lets me register it but i can't re-download

i can't believe there isn't a simple way to reinstall it.....

esfoad 07-24-2009 08:30 PM

I had to call Dataviz. They had me download a revised version of Documents to Go and they gave me a new activation code. My registration number stayed the same. Works perfectly.

daphne 07-24-2009 10:32 PM

There is an OTA download for Documents To Go free version for the 9630. I found the link by searching this forum, and then it took more digging around on the Dataviz site to find the exact instructions and link. Start checking here.

http://www.dataviz.com/downloads/redownloads/index.html

If I find the exact link again I'll post it. But I was able to redownload it OTA.

Edit... checking the history on my BB browser...
http://www.dataviz.com/handheld start there


All times are GMT -5. The time now is 09:58 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.