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AngelineIreland 05-13-2014 09:05 AM

Can't download apps or games
Whenb I try to download an app or a game I get a message "This file cannot be read do you want to save it anyway" then I realize on saving it can't open it as can't be read I have used up some of my data allocation. Any help on this problem much appreciated. Thanks ps updated my phone from desktop PC yesterday problem the same
Posted via Mobile

aiharkness 05-13-2014 05:15 PM

Re: Can't download apps or games
What exactly are you doing?

Do you have a BlackBerry data plan on your line? Note BlackBerry data plan. A regular mobile data plan isn't the same thing.

Are you using BlackBerry app world?

If you are trying to install from another source than app world, are you using the native BlackBerry browser, and is it a link for OTA install?

Provide info on exactly what you are doing and someone will be able to help.

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