9500 Storm Black Screen
Hi,
I recently purchased a 9500 storm & on the 1st day it started giving me trouble with the screen going black. After a while it would return to normal on its own or if it didnt would have to do a battery pull for around a minute & would be ok for a while & go black again. I downgraded software to v417.0.111 but still the same. I upgraded to v5.0.0.1413 but now it just stays on black. I have tried a battery pull for 1 minute, 5 min & even just over 30 min bno change, just black. No visible liquid or impact damage. I have noticed & read a few threads regarding this topic & havnt found a suitable solution. Can some of you BB fundies/experts please brainstorm this & assist the many people like myself solve this issue please. TIA |
Re: 9500 Storm Black Screen
I assume that you purchased it used?
My suggestion, given the problems you are experiencing, is to return it and get your money back. If it was new, return it for a replacement. The issues you describe could be caused by many things. Your problems are indicative of a device which has been caused by dropping or water, even though there is no water damage indication. Even a little moisture, say from a steamy shower area or sweat, can cause some of the problems you have. Also, the motherboard could be damaged, the screen damaged or has a short in the connection. Almost impossible to pinpoint with taking it apart. If you insist on keeping it, I would find an authorized repair center and let them have a go. However, my guess is that it will cost more to fix than to replace. What do you consider a suitable solution? |
Re: 9500 Storm Black Screen
Thanks for the fast reply Dub...
Yes it is 2nd hand & I did pick it up at a bargain. I have my own repair shop & am very clued up on repairs of other makes but have only recently started with BB hardware repairs. I like a challenge & have seemed to have found one after reading the various posts on the subject. I'm not sure if this problem could be just software related & dont want to try any physical repairs until I know for sure that it isnt just the OS. Also I am not sure what would cause the prob on the hardware side. I just need a bit more info before I can start experimenting. Any ideas or diagrams or any help what so ever would be appreciated. TIA |
Re: 9500 Storm Black Screen
Might check Youtube for repair hints.
We are not connected to RIM at all so no diagrams. Perhaps a member with expertise in screen repair/replacement will comment soon. |
Re: 9500 Storm Black Screen
Just the fact that you tried a completely different OS version and had the same problem indicates it's a hardware fault, not software.
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Re: 9500 Storm Black Screen
it is a faulty screen. Same thing happended to me on my storm and this is the second screen that I will need to replace. Never dropped or hit it. It is humidity.
I am selling my storm after this. Try downloading BBSAK, it is a software that resulted very useful to me and this way I could actually "see" what was on the black screen (through my laptop screen). good luck |
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