Passport white broken screen
Hi based in Scotland,
purchased my passport brand new in May and been very happy with it to date. Unfortunately I dropped the phone and cracked my screen, tried contacting Blackberry to establish whether they offered a repair service or could signpost me to one? The best suggestion they could offer was contacting my carrier!!! However the phone wasn't purchased from a carrier, and the company who sold it to me are clearly not going to take responsibility for a cracked screen caused by me! So here is my dilemma I have paid £400 for a Blackberry Passport white phone (having came back to Blackberry after many years away) that now has a cracked screen, the manufacturer does not appear to have any back up solutions for obtaining a replacement screen, what sort of customer service is that??? I can't be the only customer to have dropped their phone and damaged screen, so why does Blackberry not offer a service to customers to get repairs done. Its not as if I am asking for it for nothing, happy to pay for the repair. Get your act together Blackberry, if it can't be repaired then you have just lost a customer who won't be back!! |
Re: Passport white broken screen
If you haven't already, you should post to Device Support Forums - BlackBerry Support Community Forums, the official support site for BlackBerry.
This site is privately owned, run by volunteers and not associated with BlackBerry. |
Re: Passport white broken screen
apologies and thanks, much appreciated.
|
Re: Passport white broken screen
Passport replacement screens are available on the internet from many sellers. Prices vary but generally around $95 us
I would avoid Ebay. |
All times are GMT -5. The time now is 09:16 AM. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.