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-   -   Wifi problem (http://www.blackberryforums.com/showthread.php?t=210762)

saharshbajpai 11-16-2009 08:57 PM

Wifi problem
 
Until yesterday I was successfully accessing wifi internet service on my Blackberry 8520 through the ADSL modem. Suddenly yesterday the websites have stopped opening and there is an error message "The requested server could not be found." I have checked with other devices like Laptop and iPod over the same wifi network and all are working fine and internet access is possible on them. As far as Blackberry is concerned, it connects to the wifi network, but the websites do not open. I have tried to ping from the Blackberry to the wifi gateway, and the pings are successful; still the websites are not opening.
Help please !!!!!!!!!!!!

saharshbajpai 11-16-2009 09:20 PM

Sorry! The error message displayed is:
"Unable to find the requested server."

MidnightDraven 11-17-2009 07:11 AM

Battery pull.
And/Or reboot the router.

saharshbajpai 11-17-2009 11:46 AM

Pulled the battery and rebooted the router. The problem still remains. Wifi internet access through the ADSL modem is still possible on my Laptop, but not on my Blackberry. :-(

MidnightDraven 11-17-2009 11:49 AM

Ok, so you cannot get on any websites? not even google.com for example?
Can you go to manage connections - wi-fi options. menu - wi-fi tools - wi-fi diagnositcs
and write down what it says.

saharshbajpai 11-17-2009 11:54 AM

Yes I cannot even access google.com
Following is the wifi diagnostics report:

Wi-Fi
Current Profile: WIRELESS 26
SSID: WIRELESS 26
AP MAC Address: 00:19:5B:98:33:54
Security Type: Pre-Shared Key (PSK)
Local IP Address: 192.168.5.247
Signal Level: -52 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.

BlackBerry Infrastructure
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A


Thanks a lot.

MidnightDraven 11-17-2009 12:16 PM

Its got an error connecting to BIS.
hmm.
Not sure yet, I'll think on it, and maybe some one else will have the answer before then.

saharshbajpai 11-17-2009 12:37 PM

Dear Midnight Draven
For your further information, I do not have a Blackberry browsing Data Plan. However I have been accessing internet through Wi-fi on the handheld browser until recently. I checked again and found that the wifi gateway IP 192.168.1.1 is pinging from the handheld, but the websites are not opening at all.
Thanks,

TTsoldier 11-17-2009 12:43 PM

is data services on?

StirnaGun 11-17-2009 03:58 PM

Worldwide problem:)
 
I have exactly the same:

Wi-Fi
Current Profile: aldaru11
SSID: aldaru11
AP MAC Address: 00:24:01:AD:D8:D5
Security Type: Pre-Shared Key (PSK)
Local IP Address: 192.168.0.102
Signal Level: -83 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.

BlackBerry Infrastructure
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A
Sent from my BlackBerry® from Vodafone. Brought to you by BITE

SteveO86 11-17-2009 06:48 PM

Wonder if the RIM outage is still going on.

Your not connecting to RIM, maybe call Tech support and they can reprovision your device.

MidnightDraven 11-17-2009 07:15 PM

The OP isnt connecting to RIM because they don't havea blackberry data plan.
No idea about Stirnagun

Daughain 11-17-2009 07:40 PM

Does your router have an internal firewall of some kind, and have you made sure your mobile device is showing as allowed/trusted on your router?

wabbit 11-17-2009 11:54 PM

to the op only question i have is your blackberry gets a different ip then the gateway router your getting your blackberry on a 192.168.5.x network where as you're try to ping a 192.168.1.x network.

which network or router is actually connected to the internet?

saharshbajpai 11-18-2009 12:20 AM

The IP 192.168.1.1 is the Internet Gateway, whereas my BB device self allocates the IP as 192.168.5.x

Is there a way to manually configure the IP and DNS settings on the Blackberry handheld?

Is wifi network dependent on the Blackberry server? When I do not have a data plan what has BIS to do with wifi?

I do not have any firewall activated either on my wireless router or on my device. The data service is 'ON'. I have reloaded the Handheld software (v 4.6) on my BB handheld, but the problem still remains.

wabbit 11-18-2009 01:08 AM

how are you getting the 192.168.5 ip when the router is 192.168.1 is the router set to dhcp? or does it use static ip's?

saharshbajpai 11-18-2009 01:11 AM

The BB device IP is dynamic. Whenever I connect it to the wifi network it configures a different IP itself.

Daughain 11-18-2009 01:19 AM

Are you sure it is connecting to the right network? Also, wifi is independent of either BIS or BES. I haven't tried it with a BB, but on other phones WIFI is independent of a carrier.

wabbit 11-18-2009 01:24 AM

this ip is confusing me. since a router will give out same ip net thats its on, being that its 192.168.1.1 your device should be on the 192.168.1 network not 192.168.5.x network.

unless you're dsl modem has a router in it that thats what is on 192.168.1.1 then the router on 192.168.5.1 edit but then again you would never see the 192.168.1.1 network. so i am confused on this atm.

StirnaGun 11-18-2009 11:31 AM

Quote:

Originally Posted by MidnightDraven (Post 1509469)
The OP isnt connecting to RIM because they don't havea blackberry data plan.
No idea about Stirnagun

I do have unlimited data plan. It should not be a reason. Besides I have been able to connect to this and other WiFi access points before.


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