BlackBerry Forums Support Community - New unlocked 8310 issue

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drone

01-25-2012 06:16 AM

New unlocked 8310 issue

Hi first off I guess I should have done my research before buying an unlocked phone. Anyway I bought a new unlocked 8310 off eBay for use on tmobile. I cannot get internet or anything that requires data to work. It has the latest software and have wiped the phone clean and called tmobile multiple times. Every time I open the browser it says your device does not currently have any browser configuration service book entries. I tried googling it but couldn't really find anything helpful. Am I just screwed? Thanks in advanced!
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NJBlackBerry

01-25-2012 06:25 AM

Re: New unlocked 8310 issue

You need to have a BlackBerry Data Plan on your account.
Call T-Mobile to have it added. It is an additional cost.

drone

01-25-2012 03:23 PM

Quote:

Originally Posted by NJBlackBerry (Post 1764840)

You need to have a BlackBerry Data Plan on your account.
Call T-Mobile to have it added. It is an additional cost.

I already have that
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NJBlackBerry

01-25-2012 03:29 PM

Re: New unlocked 8310 issue

Have you gone to their web site (or called them) to switch over to the new device?

drone

01-25-2012 03:51 PM

Re: New unlocked 8310 issue

I have called them about four times they know I have a 8310 and my plan shows the "Unlimited Blackberry - plus"

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