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-   -   Desktop software installation problem (http://www.blackberryforums.com/showthread.php?t=120188)

Stephen Pollard 02-29-2008 07:08 PM
Desktop software installation problem
 
Hi. I've just had to buy a new pc (the old one died). I downloaded the 4.3 version of the desktop software from the RIM site, and when I clicked on it to install it it says 'Desktop Software v4.3 (Multilanguage).exe is not a valid Win32 application'. The pc is running Vista home premium.

I'm not very technologically savvy; does anyone what this means and how I can go about installing the desktop software?

Thanks.

VirexInc 02-29-2008 07:12 PM
Quote:
Originally Posted by Stephen Pollard (Post 855072)
Hi. I've just had to buy a new pc (the old one died). I downloaded the 4.3 version of the desktop software from the RIM site, and when I clicked on it to install it it says 'Desktop Software v4.3 (Multilanguage).exe is not a valid Win32 application'. The pc is running Vista home premium.

I'm not very technologically savvy; does anyone what this means and how I can go about installing the desktop software?

Thanks.
the copy of DM you downloaded is not vista compatible.

Stephen Pollard 02-29-2008 07:18 PM
On the RIM download page it clearly says that it is Vista compatible!


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