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-   -   Will be switching from Sprint to Verizon (http://www.blackberryforums.com/showthread.php?t=226692)

tlhead 05-17-2010 12:48 AM

Will be switching from Sprint to Verizon
 
Im rather nervous as I've been a sprint customer for about 6 years ( got my first cell phone with them) but i want that Storm 2 lol. Has anyone went from Sprint to Verizon? I live in Alabama if that matters..it does seem like the verizon plans are a little pricier than sprints..thats all iv seen so far since i havent gotten the phone yet..

Dubdub 05-17-2010 06:17 AM

Just a point, switching carriers for a phone is actually not the way to do it. You switch carriers because your current one has poor service where you use it.

Have you made sure that Verizon has the coverage when and where you need it - here you live, work, travel and play?

rambo47 05-17-2010 06:45 AM

Expect to pay a premium for Verizon service over Sprint's prices. And with Sprint, you roam onto Verizon for free.

dionnfr 05-17-2010 10:22 AM

I'm doing the opposite, I'm switching to Sprint for the price plans, I shouldn't been with Verizon since the beginning but I'm tired of spending big bucks for service, and I agree with rambo47 about the roaming.

The Mosh 05-19-2010 06:46 PM

I was a Nextel (Sprint owns them) customer since they started, went to Verizon because of coverage. Everything is better, including price

The Mosh 05-19-2010 06:47 PM

I also have a tmobile, which is cheaper than my verizon and better equipment

Dubdub 05-19-2010 08:55 PM

But TMO doesn't have the coverage that the other 3 have. That is why they are cheaper.

rambo47 05-21-2010 10:00 AM

Sprint gives discounts of varying amounts (5% to 28%) depending on your employer. Ironically, Sprint offers a 10% discount to Verizon employees.

gvbdad 05-21-2010 09:55 PM

You will have a better experience with verizon wireless. the network is much better

rambo47 05-22-2010 09:20 AM

Quote:

Originally Posted by gvbdad (Post 1609473)
You will have a better experience with verizon wireless. the network is much better

Not necessarily. I get the Verizon network experience for feee when I'm out of Sprint coverage and I roam onto Verizon. All for the price of Sprint. (y) And it happens automatically without my even knowing it's happening.

ARCANGEL63 06-06-2010 09:05 AM

imo,,, sprint rules,,, if u want 2 pay more & have erroneous fees added 2 your bill every month that u have 2 call 2 have removed then by all means switch...

NJBlackBerry 06-06-2010 09:30 AM

A long standing question - if Sprint is so much better and cheaper, why do they keep losing customers? I can't figure it out... Prepaid customers (Boost) are much less profitable than post pay..

Sprint still losing customers but prepaid Boost added - The Gadgetress : The Orange County Register

Sprint's Customer Losses Continue - WSJ.com

I know Dan Hesse is trying, but Sprint is still trying to recover for the Nextel purchase - perhaps the worst acquisition in recent memory.

jsconyers 06-06-2010 09:36 AM

I agree with the terrible Nextel acquisition. Also, Sprint's customer service is probably the worst of any carrier. That tends to drive a lot of users away.

rambo47 06-06-2010 06:33 PM

A huge percentage of the Sprint customers they lost went to pre-paid Boost. They lost a something like 75,000 customers net, not the half a million we hear about. It's just a switch from one division to another. Troubling still, but not the unmitigated disaster the media would have us believe.

As for the Nextel deal, that was about the worst deal I've ever seen. Sprint paid $33 Billion for Nextel and has written off the entire $33 Billion. One giant "never mind". Total pooch screw situation. (n)

NJBlackBerry 06-06-2010 07:38 PM

Customers going from contracts to pre-paid is terrible for their bottom line. Nothing good can come from it.

artie 06-06-2010 09:28 PM

I've been with Sprint for about 6 years and I have been very pleased with them; price and coverage and customer service.

okader 06-20-2010 12:44 AM

i have both at&t and sprint acounts the bad thing about sprint customer service is they wont activat any phone that is not a sprint phone. i think thats why they are loosing customers.

NJBlackBerry 06-20-2010 07:36 AM

Quote:

Originally Posted by okader (Post 1620354)
i have both at&t and sprint acounts the bad thing about sprint customer service is they wont activat any phone that is not a sprint phone. i think thats why they are loosing customers.

Verizon won't activate phones that are not Verizon branded phones, and they seem to be doing well.

daphne 06-21-2010 11:37 PM

Quote:

Originally Posted by rambo47 (Post 1609604)
Not necessarily. I get the Verizon network experience for feee when I'm out of Sprint coverage and I roam onto Verizon. All for the price of Sprint. (y) And it happens automatically without my even knowing it's happening.

How would you explain, given Sprint automatically roams on Verizon, that when my daughther is in the same room with me on her Sprint BlackBerry, she drops calls has 0-1 bar frequently and my VZW BlackBerry has 1XEV with 4-5 bars and I never drop calls here?

Tylerly 06-24-2010 12:57 AM

I'm pleased with sprint for three years.

balansboy 06-24-2010 12:05 PM

Been with Sprint for almost a dozen years. Never had any complaints.

Tragic 07-14-2010 11:27 PM

Quote:

Originally Posted by jsconyers (Post 1615396)
I agree with the terrible Nextel acquisition. Also, Sprint's customer service is probably the worst of any carrier. That tends to drive a lot of users away.

Of the top 4 US carriers, Sprint is #3 in customer satisfaction, beating only AT&T. It could be that Sprint's commision struture changed to incorporate customer satisfaction into the amount they see on their pay check.

Quote:

Originally Posted by daphne (Post 1621020)
How would you explain, given Sprint automatically roams on Verizon, that when my daughther is in the same room with me on her Sprint BlackBerry, she drops calls has 0-1 bar frequently and my VZW BlackBerry has 1XEV with 4-5 bars and I never drop calls here?

It could be that your daughters phone is set to "home only" on roaming instead of "automatic." Sprint does roam on Verizon, for free. On Sprint, having 1 bar or 5 bars gives the exact same result on calls. Only with data will you see a difference. If her phone drops calls, take it to Sprint and have them run a PoST test to test RF signal. The phone is probably defective. I've never had a single dropped call with Sprint in 5 1/2 years, and thats because I've only had a blackberry for 1 of those years. Explanation good enough for you daphne?

Also, a buddy of mine works for T-Mobile. He has 5 bars on his 9700 Bold no matter where he goes and his web speeds aren't nearly what my are. Leads me to believe that the # of bars on the screen is a false indication of signal strenght somewhere. Look at at&t... their motto is "More bars in more places" yet they have the highest volume of dropped calls of the top 3 carriers.

Sprint has the best overall value. I chose them becaue their prices are reasonable and the service is exceptional in my area. Plus, they've already have a rapidly expanding 4G network... a full 7 months before any other carrier even launches one. AND, I'm on the EVO waiting list (arguably the best phone on any carrier to date).

jsconyers 07-15-2010 07:41 AM

Quote:

Originally Posted by Tragic (Post 1628455)
Of the top 4 US carriers, Sprint is #3 in customer satisfaction, beating only AT&T. It could be that Sprint's commision struture changed to incorporate customer satisfaction into the amount they see on their pay check..

This report must have been after the iPhone 4 :razz::shock:

Quote:

Originally Posted by Tragic (Post 1628455)
Also, a buddy of mine works for T-Mobile. He has 5 bars on his 9700 Bold no matter where he goes and his web speeds aren't nearly what my are. Leads me to believe that the # of bars on the screen is a false indication of signal strenght somewhere. Look at at&t... their motto is "More bars in more places" yet they have the highest volume of dropped calls of the top 3 carriers.

Your buddy might have had 5 bars of EDGE. If so, that would explain the difference in speeds. EDGE is considerably slower than 3G.

rambo47 07-16-2010 02:56 PM

Quote:

Originally Posted by daphne (Post 1621020)
How would you explain, given Sprint automatically roams on Verizon, that when my daughther is in the same room with me on her Sprint BlackBerry, she drops calls has 0-1 bar frequently and my VZW BlackBerry has 1XEV with 4-5 bars and I never drop calls here?

Which Sprint BB does she have? Older ones could be set to disable roaming, and I believe it was the default setting. My 8330m was slow to change over to a roaming network, but my 9650 switches at the drop of a hat.

bigdaadio 11-26-2010 02:15 AM

Re: Will be switching from Sprint to Verizon
 
Quote:

Originally Posted by daphne (Post 1621020)
How would you explain, given S.rint automatically roams on Verizon, that when my daughther is in the same room with me on her Sprint BlackBerry, she drops calls has 0-1 bar frequently and my VZW BlackBerry has 1XEV with 4-5 bars and I never drop calls here?


Its pretty simple.Verizon is not giving the sprint roamers the bandwidth (only 1x) or the radio voice coverage as "their" customers. I see it every day. BUT Verizon doesn't offer a 450 everything plan for the $41 after taxes, that I'm paying... sure would like evdo tho.

Mtnguy4249 01-09-2011 07:55 PM

Re: Will be switching from Sprint to Verizon
 
It's got to be more than that. We had Sprint for 10 years and it never was reliable in our house. After Sprint told me theat I could not get their Network Extender because it was not authorized in our zip code, we switched to Verizon. I had checked both AT&T and Verizon using friends' phones before I did that. We now get really good service most of the time -- I don't understand why, on rare occasions, the phone conversation is interrupted. But, with Sprint, it almost never worked.

So, for some reason, Sprint cellphones don't just automatically roam to Verizon networks.

lenemery 03-14-2011 02:00 AM

Re: Will be switching from Sprint to Verizon
 
both my Verizon network extenders in SF bay area, take about 1 hour to pair with my 9630. Vzw network engineers are still tweaking but are suspecting that bb continuous data stream is making the hand off from tower to NE difficult, because the NE can't take over during a call.

These are latest version of the NE's.

lenemery 04-06-2011 11:33 AM

Re: Will be switching from Sprint to Verizon
 
VZ network extender:

turning off data service cuts the pairing/handoff time to the 3g network extender down to about 5 to 10 mins max, as compared to 30 mins to 2 hours normally.

btw, if data services turned off, but using 3g thru the extender, when i turn on wifi my exchange won't synch. i assume people here were synching with their pc bb manager not bes or besx?

-len

lenemery 04-06-2011 03:54 PM

Re: Will be switching from Sprint to Verizon
 
if data is off, dialing #48 says I have NE coverage; then I turn ON data -> then #48 says I continue to have NE coverage.

Suppose that’s a work around. Wish there as a shortcut I cut put on my desktop to make it easy to turn off only data and then turn it back on. I have an app that does that for all communications, not just data.

-len

wetherb67 06-15-2011 06:30 PM

Re: Will be switching from Sprint to Verizon
 
Quote:

Originally Posted by rambo47 (Post 1609604)
Not necessarily. I get the Verizon network experience for feee when I'm out of Sprint coverage and I roam onto Verizon. All for the price of Sprint. (y) And it happens automatically without my even knowing it's happening.

I have a question. My sister is considering sprint in south Georgia (Valdosta), occasionally travels to jacksonville and tallahassee.

Trying to research for her on call quality, especially off the interstates. In the searching so far that I've done, sounds to me like anytime the phone goes into roaming on a call it gets dropped. Is this true? I don't know how I could recommend sprint to her if this is the case.


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