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Any item can be picked up at our warehouse in Millersburg free of charge if you would prefer to pick it up yourself or have a courier pick it up.Small Package
Orders placed before 9 a.m. EST typically ship out the same day; later orders will ship the next day unless otherwise requested.
Packages weighing less than 150 lbs. will be shipped via UPS, FedEx, or USPS to the lower 48 states. We do not ship to US territories.
Overnight shipping is available for most items.
Items with free shipping will not have an overnight shipping option; reach out to us if you need such an item expedited.
We can also ship to your UPS or FedEx account if preferred. If you want this shipped to your account, please check out with local pickup as the shipping option and provide us with your account number. We will need to know the zip code the account bills to and your desired shipping service (ground, 2-day, or overnight).
If this is an urgent need and same-day delivery is required, reach out to us for courier options.Truck Freight
Larger items are shipped via truck. Freight typically ships out the day after payment has been received.
If you need a freight quote for an item, we will need to know the zip code the item ships to, whether it is a commercial or residential address, and if liftgate service is required.
To schedule freight, we will need the complete address with the company name and phone number. We will also need to know if the item is shipping to a commercial or residential address and if a forklift or loading dock is available.
If the item is listed with Flat Rate Freight, the shipping price is only for shipping to a commercial address with a loading dock or forklift to unload in the lower 48 states. If such an item ships to a residence or liftgate service is required, the buyer will need to pay additional fees or the order will be cancelled.
If you would prefer to schedule the freight pickup yourself, we will provide basic freight preparation free of charge. If the item needs special preparation, such as crating, reach out to us for a quote. We typically prepare freight items the day after payment is received. If you are scheduling the freight on your end, you will need to schedule the pickup and email us a copy of the BOL.
Items ship from a commercial address with a loading dock, zip code 46543.International Shipping
Most items are enrolled in the International Shipping Program. With the International Shipping Program, we ship the order to a domestic address that specifies, and handles the shipping from there to the final destination. We are only able to track the package to the domestic address we ship to.
We can also ship internationally via UPS or FedEx, reach out to us if you would like to have a quote for such.
The actual purchase price will be shown on the invoice. We will not change prices on invoices or mark the package as a gift.
We do not schedule international truck freight but can prep items for such if you would like to arrange it on your end and provide us with the documents.
All taxes and import fees are the sole responsibility of the buyer.Payment Payment Details Omega DP4 Dart Controls Digital Pot Potentiometer Motor Speed Controller Omega Payments
We accept payments in the forms of cash, check, wire transfer, ACH, credit card (or payment options listed on at checkout for purchases. Payment will need to clear before item will ship. All items are also available for direct purchase at our warehouse.Sales Tax
We have no control over sales tax being charged on sales.
If you would like to register as tax-exempt on please follow this link.Tax Exemption
If you would like to purchase an item directly from us and register as tax exempt, a tax exemption form will need to be completed.Returns Returns 30-day Hassle-free Return
We strive for customer satisfaction and offer a 30-day hassle-free return option on most of our items. If The item is listed as parts or repair, and is not returnable. The 30-day return period starts once you have received the item.
After 30 days have passed, the item is no longer returnable. If you have changed your mind about purchasing the item, you will need to pay the original shipping cost. and the cost of return shipping.
Once the return has been received and inspected, a refund for the the purchase price of the item will be refunded.
In the event that you receive a defective item or an item incorrectly described, we will refund the purchase price, including the original shipping cost.
Please reach out to us for RMA and return instructions if you would like to return an item.About Us About Us
Arrow Industrial Sales, LLC is a surplus industrial equipment/parts buyer/seller located in Millersburg IN 46543. It is our goal to provide the highest level of customer satisfaction on both the buying and selling sides of our business.
All items listed in our store are in stock at our warehouse and most items can be shipped overnight. Please reach out to us if you are interested in any item we have available or if you have surplus parts you would like to sell. We are licensed, equipped, and insured to handle warehouse cleanouts, line removals, or demo jobs.
All items listed in our store are available for sale directly from our company.
Our normal hours of operation are 7AM-4PM Monday – Friday. Customers are welcome to visit our warehouse during these hours for equipment inspection.
Please contact us via messaging or search for our company on the web for other contact information.Our Mission
Our mission is to empower industries with the tools and solutions they need to thrive in a dynamic and ever-evolving marketplace. With a steadfast commitment to excellence, innovation, and personalized service, we strive to be the premier partner for industrial procurement and supply.
We are dedicated to understanding the unique challenges and opportunities that each industry faces. By cultivating deep relationships with our clients, we aim to provide tailored guidance and a comprehensive range of high-quality products. Our team of experienced professionals is driven by a passion for problem-solving and a relentless pursuit of customer satisfaction.