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Amtech 50M Builders Line Multi-Purpose Build String Lock Handle Masonry Wall Brick
Once your payment has been received we will send you a confirmation email and your order will be processed accordingly.
We are VAT registered and VAT invoice will be provided upon request.
We know that delivery is important to our customers and we have put together the following details to help you understand how and when your order from us will be delivered.
Should you need an item urgently you can upgrade to express delivery during checkout. Please note cut off time applies to all orders.
Most items will be sent out the same day (working day) if ordered before 12.00am (subject to cleared funds). Depending on weight and delivery method selected on checkout, orders will be despatched via Royal Mail, Royal Mail Recorded or DPD.
We are only able to despatch your order to the address registered on your PayPal account at the time of purchase. Please ensure any address changes are updated prior to ordering.
Please note: DPD deliver Monday to Friday excluding public bank holidays. They do offer Saturday and Sunday Delivery at an extra charge. If there is no one available to sign for your parcel they will leave a card with details of when your item will be redelivered or where you should go to collect it.
Estimated Delivery Times
Royal Mail 24 (1st Class) - Estimated delivery within 1-3 working days
Royal Mail 48 (2nd Class) - Estimated delivery within 2-5 working days
Royal Mail Tracked - Estimated delivery within 2-3 working days
DPD Next Day - Next working day if ordered by 12.00pm
DPD Two Day - 2 working day if ordered by 12.00pm
Estimated Dispatch Times
Order Placed: Saturday/Sunday - Dispatched Monday
Order Placed: Monday to Friday before 12.00am - Dispatched same day
Order Placed: Monday to Friday after 12.00am - Dispatched next working day
Tracking Your Order
If your order has been sent via a tracked service you can track the progress of your delivery by contacting the assigned courier via telephone or website, you will need the tracking number and this will be found under your Purchase: Order Details.
Where is my Order?
If you recently placed an order and you're wondering why you haven't received it yet then you are at the right place, this page is designed to help you get your order as soon as possible. Please read it completely before contacting us about a missing order. Lost orders are very rare and we remain responsible for your order until you receive it.
Royal Mail (Economy and Standard)
Royal Mail packets are normally delivered within 1 to 5 days these orders are not tracked in the delivery network.
It's very rare for parcels to be genuinely lost by Royal Mail however they can on occasions be delayed by:
If they are unable to deliver your postman or woman will often leave a 'sorry you were out' card however these are not always available and can easily be lost or misplaced. The card explains why Royal Mail were unable to deliver, and tells you how to arrange redelivery or collection.
You can arrange redelivery quickly and conveniently direct from your computer or phone, either to your own address, to your local Post Office branch or to another address in your same postcode area. The Royal Mail Redelivery Page has more information.
You can find your local Delivery Office or Enquiry Office plus opening hours from Royal Mail official website. You can also get details of your local Delivery or Enquiry Office by phoning the dedicated Delivery Office information line. This automated service will give you the address and opening hours of your nearest Delivery Office or Enquiry Office.
What to do if your item has not arrived when expected:
Express Delivery: We can quickly and easily track orders sent by our Express Delivery service. Please contact us for help via messaging system or call us
Royal Mail: Letterbox Size Items
If you have waited 7 working days from receipt of our despatch email please contact us using the 'Ask a Question' link on the item listing. We will need to have confirmation of:
We regret that we cannot track your order unless we have this information
Non-Letterbox Size Items:
If you have waited 10 working days from receipt of our despatch email please contact us using the 'Ask a Question' link on the item listing. We will need to have confirmation of:
We regret that we cannot track your order unless we have this information.
What we will do
Where you have confirmed in writing that your item has not been received and the above information has been provided we will arrange a replacement item. Royal Mail will not allow claims until 15 working days have passed from dispatch and we reserve the right to wait until this time has passed before we replace lost items.
Sadly instances of fraud are on the increase. The cost of fraud has to be passed on to all buyers in the form of higher costs. Because of this all reports of lost items are reported to Royal Mail who may contact you to confirm the circumstances of the loss. For your security and to minimise theft, where the item is valuable or you have a history of non-receipt we may also ask you to report the loss via before we can action any replacement.
Occasionally though, we know you may want to return items. Here at Dapetz we make returns as easy as possible. All our customers are always welcome to return any product(s) for an exchange or refund. To arrange a return please contact us by email with your order details to acquire a returns form
Please read the following policy before returning an item.
Once you have emailed your request for return we will issue a unique identification number which should be included with the returned goods. By using your identification number we are able to ensure a swift refund or exchange of item.
Your Right to Cancel*
Incorrect item received
What is not covered?
*This policy does not affect your statutory rights relating to faulty or described goods, or your right to cancel orders under the Distance Selling Regulations.
Landline: Scroll down to Seller's Business Information
Email: Scroll down to Seller's Business Information
Write to us: Dapetz Ltd, 44 Standard Road, London, NW10 6EU