BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-01-2010, 07:49 AM   #1
Razsta
New Member
 
Join Date: Sep 2010
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 2
Default Trackpad Malfunction!

Please Login to Remove!

Sorry this is a bit long but please read as this is extremely frustrating.
So I have had my 9700 since February and it has been working fine. Around the start of July my track pad started to become unresponsive and I would have to restart the phone to get it to work. I began noticing that my phone would also slow down until it froze and then restarted itself. Then my trackpad just stopped working all together. The phone would move at regular speed without the trackpad working. To get the track pad to work I would have to restart my phone about 7-10 times and randomly the track pad will work again, but if I do not actiely use the phone, and allow it to rest and the screen to black out, then the phone would have major slow down issues until it restarts itself and the trackpad would not work again.

I have tried wiping the phone which did not immediately fix the issue but after a week the trackpad came back and the phone was working good as new for the next 3 weeks. Now the issue is back and I have not added ANY new programs to the phone other than what was there already. I also constantly clear my event log. I have t-mobile and they say I can send my pphone in for a new one but I am currently doing work in another country and cannot return to send it in.. Sorry for the long post but this is extremely frustrating
Offline  
Old 09-01-2010, 08:35 AM   #2
akosnitzky
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Default

I don't think it's an OS issue. I would contact the carrier and replace the phone.
Posted via BlackBerryForums.com Mobile
Offline  
Old 09-01-2010, 08:38 AM   #3
Razsta
New Member
 
Join Date: Sep 2010
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 2
Default

Thank you for ur reply, however I am going to be outside of the US until December/January so I cannot deal with T-mobile till then.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


HPE Windows Server 2019 Standard ROK 16-Core License P11058-B21 HPE Servers only picture

HPE Windows Server 2019 Standard ROK 16-Core License P11058-B21 HPE Servers only

$132.25



Intel S2600CP2 Server Board DBS2600CP2 with cables, FW CD docs overnight shippin picture

Intel S2600CP2 Server Board DBS2600CP2 with cables, FW CD docs overnight shippin

$195.00



MEINBERG Satellite Controlled NTP Time Server picture

MEINBERG Satellite Controlled NTP Time Server

$395.00



Windows Server 2025 RDS CAL 50 User Key License | |Multilingual picture

Windows Server 2025 RDS CAL 50 User Key License | |Multilingual

$90.66



EPE USA Universal 1U and 2U Server Shipping Box Double Wall Foam theBOXlarger picture

EPE USA Universal 1U and 2U Server Shipping Box Double Wall Foam theBOXlarger

$87.99



MOXA NPORT IA-5150 Industrial Device Server picture

MOXA NPORT IA-5150 Industrial Device Server

$199.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.