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Originally Posted by tc94040
When I called, they didn't know about it either. I had to physically go into a Cingular store and they were able to find it. One guy mentioned that they weren't supposed to promote it until 6/18. I wonder if that has something to do with why people are having so much trouble.
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Cingular reps are polite but often uninformed. Hold times are sometimes long. Candidly, I am considering switching to T-Mobile.