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Old 03-31-2010, 03:18 PM   #1
Ynetworks
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Angry SQL connection problem during installation of BES Express

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Hi all,

Could please someone help me with the problem I'm encoutering during installation of the BES Express software?

I'm trying to install it on a Windows 2003 SBS SP2 server. Formerly Blackberry Professional Software (v4.1?) was installed and worked perfectly. I deinstalled the Blackberry software and all sql express software and started a clean install of the BES Express software, including the sql 2005 express software.
Everything is installed with te besAdmin user. The same user that was used for the old software.
Every runs fine, but after the reboot, when it tries to connect to the sql blackberry database it gives the error:"An attempt to connect to the database was unsuccessful. Refer to the installation log file for more information"

checking the log gives:
----------------------
{ConnectionItem::ConnectToDB} Failed to connect. Connection string is Provider=SQLOLEDB.1;Server=(local);Database=master ;Network=dbmssocn;Trusted_Connection=Yes

ConnectionItem::ConnectToDB: COM Error 0x800A0E7A - Unknown error 0x800A0E7A - Source: "ADODB.Connection" - Description "Provider cannot be found. It may not be properly installed." - Command "ConnectionItem::ConnectToDB"

[CBESDBInstaller::Connect] : Pool failed to initialize
-----------------------------------------

Is there anyone who has seen this before, or who has an idea about the solution for this error?

Great thanks,
Arjan
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Old 03-31-2010, 08:30 PM   #2
tonyadfs
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OpenDB COM Error (800a0e7a) Unknown error 0x800A0E7A
Document ID: KB02327 - blackberry website-suppot and services
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Old 04-01-2010, 01:14 AM   #3
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Thanks a lot Tonyadfs!
Everything is working fine now.

regards,
Arjan
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Old 04-01-2010, 06:49 AM   #4
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That's great
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