I didnt want to switch to API, thats what RIM suggested. We applied a security patch to one of our PO's (7.03) and everyone on that PO would not get appointments sent down to there BB's. They stated that API is such less "finicky". And also a few users were receiving mass downloads of old email that they accounted to SOAP as well. And all that works now, however newly activated BB's dont get new email! but they can send email.
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