[jimmueller]

We found that link, but we don't understand why we would need to alter the delay setting from defaults now, when it behaved correctly before without changing the delay.

We are currently in cached mode for the customized Junk Email filter; and we have two xxx8220;rules and alertsxxx8221;, which are not related to Junk Email. It doesnxxx8217;t sound like the server, yet the movement of items from Inbox to Junk E-mail happens regardless if Outlook is opened or closed (even if only within webmail). For example my Outlook is closed overnight, and sometimes my laptop is off, but my BlackBerry never receives the Junk E-mail which Outlook displays in said folder the next morning.

I will definitely re-verify and test to see if our clientxxx8217;s mail has correct behavior simply within webmail only.

As of right now, I have personally closed Outlook, opened webmail and sent a test email (which Ixxx8217;ve marked as Junk) xxx8211; Webmail shows the item in the Junk E-mail folder instantly as it arrives. And of course, my BB never received the message xxx8211; which is the behavior being requested.

Edit:
Two test emails were sent to the CIO while she was in Webmail.
The first showed in Junk Email instantly, and did not show up in her Blackberry, which was correct behavior.
She mentioned something about pop up blocker, but that shouldnxxx8217;t have affected anything xxx8211;

So we sent a second test from the same account we had marked as Junk.
This time, it showed in the blackberry and is no where to be found in Junk Email or Inbox.

Outlook has been closed this entire time.