[jimmueller]

We can't seem to figure out if this is coincidence or related. Our CIO was not reporting any complaints about junk mail before her laptop was replaced. Immediately thereafter, she starts complaining about it. We still have the old laptop available to test with.

Another team member is the liasion on this task and I'm waiting for him to provide me the definitive list of steps he's tried. As soon as that is made available to me I will post it.

I do know that he reviewed Folder Redirection settings on the phone, disabled Junk Mail folder, and re-tested. Junk Mail still arrives in both Outlook & phone.

He also commented that they sent several test messages from three employee internet addresses, and only some of each reached her Blackberry.

Thanks for your time,

Jim