BlackBerry Forums Support Community - View Single Post - Problem with BES Manager connecting to SQL Database

Zeeman28a · 09-01-2009, 06:11 PM

Well, I really did it now. My BES is not working after installing SP7 MR3, or rather my users cannot send and receive.

Windows 2003 server w/SP3
BES 4.0 for Exchange
Exchange 2003 w/SP2

My BES server was running at SP6, MR4. I decided to upgrade to SP7 MR3 after reading about some of the fixes. Everything worked great. Installed SP7, MR1 and MR2. BES worked after each install.

I installed MR3 and the BES Manager can no longer connect to the database. All the services start and are running. re: images below.

The BB Handheld Configuration Tool does seem to work. At least it is able to connect to the database (I'm assuming. I run it and no errors). It does list all the BB's on my server.

Any help would be appreciated.

I run the BB Manager.

Once the MMC is open, I check the properties for my BES.

I run the BB Server Config and test the connection and it passes.

I check to see that my SQL is running.

I check to see that all my BB services are running.

What else should I be checking?

Thanks.
Stan.

09-01-2009, 06:11 PM	#1
Zeeman28a Thumbs Must Hurt Join Date: Apr 2008 Location: Toronto, Ontario Model: 9700 Carrier: Rogers Posts: 70	Problem with BES Manager connecting to SQL Database Please Login to Remove! Well, I really did it now. My BES is not working after installing SP7 MR3, or rather my users cannot send and receive. Windows 2003 server w/SP3 BES 4.0 for Exchange Exchange 2003 w/SP2 My BES server was running at SP6, MR4. I decided to upgrade to SP7 MR3 after reading about some of the fixes. Everything worked great. Installed SP7, MR1 and MR2. BES worked after each install. I installed MR3 and the BES Manager can no longer connect to the database. All the services start and are running. re: images below. The BB Handheld Configuration Tool does seem to work. At least it is able to connect to the database (I'm assuming. I run it and no errors). It does list all the BB's on my server. Any help would be appreciated. I run the BB Manager. Once the MMC is open, I check the properties for my BES. I run the BB Server Config and test the connection and it passes. I check to see that my SQL is running. I check to see that all my BB services are running. What else should I be checking? Thanks. Stan. Last edited by Zeeman28a; 09-01-2009 at 06:18 PM..
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