i have a bb bold 9900 and pc windows 7 32 bits.
Problem i cannot make a backup with bb desktop.
When i connect the bb9900 with the computer is see not only C: and D; but two new devices G;and: .
F: for bb and G: for the smartcard.
But if i put in bb desktop to make a backup it wil run very fast and then it freeze by the note - from smartcard option1 from record 1-.
What have i done i remove the black beery desktop and dowloaded again but it still freeze.
I try to make a backup without the bb smartcard but i did not work .
What can i do now?