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Old 07-07-2008, 10:40 AM   #1
Bob Baron
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Default OKC AT&T BIS Down? July 7

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Not getting emails this morning.
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Old 07-07-2008, 10:51 AM   #2
JSanders
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Welcome to the Forums, Bob.

No one has reported any issues.

Have you done a reset, battery pull, etc. ?

1st step to take if device is having problems? - BlackBerryFAQ

How do I reset my BlackBerry? - BlackBerryFAQ
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Old 07-07-2008, 11:45 AM   #3
Bob Baron
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Default Thanks....

Thanks for the welcome.

The phone is working (BB 8800); just no email.

Will the pull-the-battery-reset cause any loss of stored information?

Hrmmm...I just did an off-on and while off the indicator light in the upper right hand corner is solid green. I can't find any reference to that in the user guide, which amazingly I still have.
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Old 07-07-2008, 11:49 AM   #4
Bob Baron
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2nd Hrmmm....Under 'Services Status' BIS is shown as 'Not Connected'
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Old 07-07-2008, 11:50 AM   #5
audit
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The user guide is porely written. Doing a battery pull fixes a lot of things and is the first thing my users are trained to do before they call me.
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Old 07-07-2008, 12:01 PM   #6
Bob Baron
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Your users are well trained.

The battery pull did the trick.

Many thanks!
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